Service Manager Retail Tire

7 days ago


Franklin, Massachusetts, United States Goodyear Full time
Service Manager Job Description

At Goodyear, we're looking for a skilled Service Manager to join our team. As a Service Manager, you'll be responsible for managing the service department effectively, scheduling associates, service appointments, and organizing work flow to deliver quality work on time to guests.

Key Responsibilities:
  • Manage the service department to ensure efficient and effective operations
  • Help drive sales goals through guest interactions, including tire and service sales
  • Build guest relationships and ensure guest satisfaction by being the liaison between technicians and guests
  • Contribute to the training and development of service department associates
  • Articulate warranties, promotions, and advertisements to guests
  • Maintain a clean and safe work and guest area
Requirements:
  • Minimum 1 year of previous Automotive Service management experience
  • Valid driver's license
  • Must be at least 18 years of age
  • No relocation is being offered for this position
  • Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future
Preferred Qualifications:
  • Previous automotive service sales experience
  • Previous automotive service experience

Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.



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