Automotive Service Manager

1 week ago


Franklin, Massachusetts, United States Midas Full time
Job Title: Automotive Service Manager

At Midas, we're committed to delivering exceptional service to our customers. As an Automotive Service Manager, you'll play a key role in ensuring our service department runs smoothly and efficiently.

Key Responsibilities:
  • Customer Service: Deliver outstanding customer service by listening to and consulting with customers, following up on services requested, and providing estimated completion times.
  • Vehicle Inspections: Oversee complete vehicle inspections and make comprehensive recommendations, building computerized repair orders and sourcing parts.
  • Pricing and Estimates: Deliver and discuss pricing estimates with customers, promoting shop service specials and ensuring transparency.
  • Team Leadership: Lead, manage, and train a team of technicians, maintaining a clean and organized facility, and overseeing inventory counts.
  • Technician Supervision: Supervise technicians' inspections, diagnosing, and repairing domestic, European, and Asian cars and light trucks.
Qualifications:
  • A minimum of 2 years of store or service manager experience.
  • General automotive knowledge.
  • Excellent customer service disposition.
  • Good communication skills.
  • Leadership ability.
  • Team building skills.
  • Ability to work a flexible retail schedule, including weekends, evenings, and holidays.
Compensation:

$45,000-$75,000

Midas offers a dynamic work environment, opportunities for career growth, and a commitment to developing expertise within the automotive industry.



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