Regional Operations Manager Trainee
1 week ago
Overview:
Exciting Management Opportunity with a Leading Wildlife Control Company
Established in 1984, Critter Control specializes in the management of nuisance wildlife for both residential and commercial clients, offering top-tier wildlife and pest control services nationwide.
Responsibilities:
What You Will Do
The Regional Operations Manager Trainee (ROMT) is tasked with preparing for the role of Regional Operations Manager (ROM). The ROMT training program will involve travel (covered by the company) and encompass various temporary assignments. Additionally, the ROMT must be open to relocating to the designated region.
The Regional Operations Manager is accountable for leading their Wildlife Operations team within the assigned area. We take pride in delivering exceptional customer service and expect this candidate to uphold this standard.
As a Regional Operations Manager, you will oversee the sales and administrative functions of your region to ensure quality service delivery and meet performance goals.
Regional Operations Managers are responsible for the overall direction, coordination, and evaluation of operations while maintaining accountability for profit and loss.
Your Daily Duties
Ensure compliance with all company policies, as well as state and federal regulations pertinent to our industry, including but not limited to: Department of Agriculture, Department of Natural Resources, OSHA, EPA, and Wage and Hour Division, etc.
Ensure that all team members are properly certified in required categories and are completing their ongoing education hours
Train employees in wildlife biology, entomology, administration, policies and procedures, equipment maintenance, time management, ethical business practices, and customer satisfaction
Manage expenses across all areas and implement a system for monitoring approvals
Supervise field staff
Effectively manage routes and foster growth within company guidelines
Develop current management staff and field personnel
Ensure timely completion and submission of necessary paperwork and documentation
Recruit and onboard new talent
Continuously seek profit improvement
Deliver outstanding customer service
Quickly address and resolve customer issues and concerns
You Will Thrive In This Role If
You hold yourself to high standards
You enjoy building relationships and fostering rapport with team members and clients
You possess excellent time management skills
You have a proactive approach to customer service and can provide high-quality service to all customers
What We Offer:
Highly competitive compensation package ($60,000-$85,000)
Company vehicle, mobile phone, and tablet
Comprehensive training programs as the industry leader
Initial uniforms provided and/or compensated by the company
Comprehensive benefits package including medical, dental, vision, and life insurance
401(k) plan with company match, employee stock purchase plan
Paid vacation, holidays, and sick leave
Employee discounts, tuition reimbursement, and dependent scholarship awards
Qualifications:
Work Environment:
We go where the wildlife goes. Candidates must be physically capable of safely performing the following job duties:
Using a ladder within the manufacturer's weight capacity
Lifting and carrying up to 50 lbs
Accessing crawl spaces, attics, confined spaces, rooftops, etc.
Ability to work in various weather conditions
Performing administrative duties while seated for extended periods
Requirements:
High School Diploma required; four-year degree preferred in fields such as business management, wildlife management, natural sciences, or forestry
Minimum of 2 years of management experience
Sales, military, or job-related experience
A valid driving record and the ability to pass a drug screening are required
Hired candidates must reside or be willing to relocate to the central region of their assigned area
Critter Control is an Equal Opportunity / Protected Veterans / Individuals with Disabilities Employer
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