Regional Operations Manager Trainee

1 week ago


Leesburg Virginia, United States Critter Control Full time

Overview:
Exciting Management Opportunity with a Leading Wildlife Control Company


Established in 1984, Critter Control specializes in the management of nuisance wildlife for both residential and commercial clients, offering top-tier wildlife and pest control services nationwide.

We are dedicated to both wildlife and community, providing rewarding careers in a stable industry.

Responsibilities:
What You Will Do

The Regional Operations Manager Trainee (ROMT) is tasked with preparing for the role of Regional Operations Manager (ROM). The ROMT training program will involve travel (covered by the company) and encompass various temporary assignments. Additionally, the ROMT must be open to relocating to the designated region.

The Regional Operations Manager is accountable for leading their Wildlife Operations team within the assigned area. We take pride in delivering exceptional customer service and expect this candidate to uphold this standard.

As a Regional Operations Manager, you will oversee the sales and administrative functions of your region to ensure quality service delivery and meet performance goals.

Regional Operations Managers are responsible for the overall direction, coordination, and evaluation of operations while maintaining accountability for profit and loss.

Your Daily Duties


Ensure compliance with all company policies, as well as state and federal regulations pertinent to our industry, including but not limited to: Department of Agriculture, Department of Natural Resources, OSHA, EPA, and Wage and Hour Division, etc.

Ensure that all team members are properly certified in required categories and are completing their ongoing education hours

Train employees in wildlife biology, entomology, administration, policies and procedures, equipment maintenance, time management, ethical business practices, and customer satisfaction

Manage expenses across all areas and implement a system for monitoring approvals

Supervise field staff

Effectively manage routes and foster growth within company guidelines

Develop current management staff and field personnel

Ensure timely completion and submission of necessary paperwork and documentation

Recruit and onboard new talent

Continuously seek profit improvement

Deliver outstanding customer service

Quickly address and resolve customer issues and concerns

You Will Thrive In This Role If

You hold yourself to high standards

You enjoy building relationships and fostering rapport with team members and clients

You possess excellent time management skills

You have a proactive approach to customer service and can provide high-quality service to all customers

What We Offer:
Highly competitive compensation package ($60,000-$85,000)

Company vehicle, mobile phone, and tablet

Comprehensive training programs as the industry leader

Initial uniforms provided and/or compensated by the company

Comprehensive benefits package including medical, dental, vision, and life insurance

401(k) plan with company match, employee stock purchase plan

Paid vacation, holidays, and sick leave

Employee discounts, tuition reimbursement, and dependent scholarship awards

Qualifications:

Work Environment:
We go where the wildlife goes. Candidates must be physically capable of safely performing the following job duties:

Using a ladder within the manufacturer's weight capacity

Lifting and carrying up to 50 lbs

Accessing crawl spaces, attics, confined spaces, rooftops, etc.

Ability to work in various weather conditions

Performing administrative duties while seated for extended periods

Requirements:
High School Diploma required; four-year degree preferred in fields such as business management, wildlife management, natural sciences, or forestry

Minimum of 2 years of management experience

Sales, military, or job-related experience

A valid driving record and the ability to pass a drug screening are required

Hired candidates must reside or be willing to relocate to the central region of their assigned area

Critter Control is an Equal Opportunity / Protected Veterans / Individuals with Disabilities Employer



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