Office Support Specialist

6 days ago


Lansing, Michigan, United States Teachout Security Solutions Full time

We are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Teachout Security Solutions. As a key member of our corporate office, you will be responsible for providing exceptional customer service, maintaining accurate records, and ensuring the smooth operation of our administrative functions.

Key Responsibilities:

  • Customer Service: You will be the first point of contact for our guests, providing a warm and welcoming experience.
  • Record Keeping: You will maintain accurate and up-to-date records, ensuring compliance with company policies and procedures.
  • Employee Support: You will provide assistance to employees, answering questions and resolving issues in a timely and professional manner.
  • Dispatching: You will dispatch alarm and emergency response calls, ensuring prompt and effective response to customer needs.
  • Communication: You will answer multi-line phones, transfer calls, and provide excellent communication skills to internal and external stakeholders.

Requirements:

  • Availability: You must be able to work 40+ hours and be available to work some weekends.
  • Education: You must have a High School Diploma or GED.
  • Credentials: You must have a clear background, with no felonies and no misdemeanors in the last five years.
  • Skills: You must be proficient in Microsoft Office, specifically Outlook, Excel, and Word.
  • Personality: You must be dependable, organized, and able to work well under pressure and independently.

About Us:

Teachout Security Solutions is a leading provider of uniformed officer security services. We specialize in providing security solutions to a variety of industries, including educational, institutional, financial, retail, industrial, governmental, and healthcare clients. Our team is dedicated to providing exceptional service and support to our customers and employees.



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