Current jobs related to Customer Service Team Lead - Franklin, Tennessee - Lee Company (TN)
-
Customer Service Representative
4 weeks ago
Franklin, Tennessee, United States Loews Customer Engagement Center and Distribution Services Full timeJob SummaryLoews Hotels & Co is seeking a highly skilled Customer Service Representative to join our team at the Loews Customer Engagement Center and Distribution Services. As a key member of our shared services team, you will be responsible for providing exceptional customer service to our guests and clients via phone, email, and online chat portals.Key...
-
Lead Customer Service Representative
2 weeks ago
Franklin, Tennessee, United States Fifth Third Full timeJob SummaryWe are seeking a highly skilled and customer-focused Lead CSR/Teller to join our team at Fifth Third Bank. As a key member of our financial center, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving business growth.Key ResponsibilitiesProvide excellent customer service...
-
Customer Service Representative
2 weeks ago
Franklin, Tennessee, United States Chick-fil-A Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Cashier at Chick-Fil-A Berry Farms/South Franklin. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.About UsAt Chick-Fil-A, we are committed to cultivating a fun...
-
Customer Service Coordinator
4 weeks ago
Franklin, Tennessee, United States Resource Label Group LLC Full timeJob Title: Customer Service RepresentativeOverview:Resource Label Group, LLC is a leading provider of label and packaging solutions, offering a diverse range of products and services to various industries. With a strong presence in the US and Canada, the company prides itself on delivering innovative solutions to its customers.Key Responsibilities:Facilitate...
-
Customer Service Representative
3 weeks ago
Franklin, Tennessee, United States MasterBrand Cabinets Full timeJob Title: Customer Service AssociateAt MasterBrand Cabinets, we are seeking a highly skilled and customer-focused Customer Service Associate to join our team. As a key member of our customer service team, you will play a vital role in ensuring that our customers receive exceptional service and support.Key Responsibilities:Respond to customer inquiries and...
-
Customer Service Representative
4 weeks ago
Franklin, Tennessee, United States Chick-fil-A Full timeJob Description:We are seeking a highly motivated and customer-focused individual to join our team as a Cashier. As a Cashier, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized workspace.Key Responsibilities:Provide excellent customer service to ensure a positive dining...
-
Customer Service Representative
2 weeks ago
Franklin, Tennessee, United States Victoria Hood - State Farm Agent Full timeJob DescriptionAre you a customer-focused individual who enjoys working with the public? If so, consider a career with Victoria Hood - State Farm Agent. As a State Farm Agent Team Member, you will be responsible for establishing customer relationships and following up with customers as needed. You will also use a customer-focused, needs-based review process...
-
Customer Service Representative
2 weeks ago
Franklin, Tennessee, United States George Meeker - State Farm Agent Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, identifying their needs, and providing them with tailored solutions to meet their insurance and...
-
Customer Service Representative
1 week ago
Franklin, Tennessee, United States Chick-fil-A Full timeWe are seeking a dedicated and customer-focused individual to join our team as a Cashier at Chick-Fil-A Berry Farms/South Franklin. Our fast-paced and fun environment is perfect for someone who enjoys working with the public and has a friendly, outgoing personality.Culture:We strive to cultivate a culture that is structured, yet allows for personal growth...
-
Customer Service Ambassador
2 weeks ago
Franklin, Tennessee, United States FastSigns Full timeKey Responsibilities:As a Customer Service Representative at FASTSIGNS, you will be responsible for consulting with customers to define their needs and initiate orders that meet their requirements and budget.Key Skills: Respond to incoming calls, emails, in-person walk-ins, and occasional off-site meetings Prepare estimates and maintain estimate follow-up...
-
Customer Service Representative
1 week ago
Franklin, Tennessee, United States Knitwell Group Full timeAbout UsLane Bryant is a leading plus-size fashion brand that has been empowering women for over 120 years. Our mission is to provide high-quality clothing that makes women feel confident and beautiful. We are committed to creating an inclusive and welcoming environment for all customers and associates.About the RoleWe are seeking a Customer Specialist to...
-
Lead Home Service Technician
2 weeks ago
Franklin, Tennessee, United States TruBlue of Franklin & Brentwood Full timeJob OverviewWe are seeking a seasoned professional to lead our team of technicians and provide exceptional home services to our customers in the community.Key ResponsibilitiesLead a team of technicians and provide guidance and supportPerform general home repairs and handyman servicesAssist with bathroom and kitchen upgrades and remodelsConduct drywall repair...
-
Bilingual Customer Service Representative
1 month ago
Franklin, Tennessee, United States United Community Bank Full timeUnited Community Bank is seeking a highly skilled Bilingual Customer Service Specialist to join our team. As a key member of our Contact Center, you will be responsible for providing exceptional customer service to our clients in a bilingual environment. Key Responsibilities:• Provide customer service to clients in a bilingual environment, responding to...
-
Fitness Team Lead
2 weeks ago
Franklin, Tennessee, United States BODY20 Nashville Full timeJob DescriptionAs a Fitness Team Lead at BODY20 Nashville, you will play a key role in leading from the front and working closely with the Studio Manager to achieve studio goals in revenue and paying members. This is a full-time, non-exempt hourly position that requires a strong passion for the fitness industry and excellent leadership...
-
Bilingual Customer Service Representative
1 month ago
Franklin, Tennessee, United States United Community Bank Full timeJob SummaryWe are seeking a highly skilled Bilingual Customer Service Specialist to join our team at United Community Bank. As a key member of our Contact Center, you will be responsible for providing exceptional customer service to our clients in a bilingual environment.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and...
-
Bilingual Customer Service Representative
2 weeks ago
Franklin, Tennessee, United States Beacon Hill Full timeBilingual Customer Service Representative OpportunityWe are seeking a highly skilled Bilingual Customer Service Representative to join our team at Beacon Hill. As a Bilingual Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, communicating effectively with customers in both English and...
-
Customer Service Representative
2 weeks ago
Franklin, Tennessee, United States Cody Wheeler - State Farm Agent Full timeJob OverviewAs a Customer Service Representative with Cody Wheeler - State Farm Agent, you will play a vital role in delivering exceptional client experiences that drive the growth of our successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit for this role. You will have the...
-
Bilingual Customer Service Representative
4 weeks ago
Franklin, Tennessee, United States Beacon Hill Full timeBilingual Customer Service Representative OpportunityWe are seeking a highly skilled Bilingual Customer Service Representative to join our team at Beacon Hill. As a Bilingual Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, communicating effectively with customers in both English and...
-
Customer Service Representative
4 weeks ago
Franklin, Tennessee, United States United Community Bank Full timeBilingual Customer Service SpecialistReports To: Contact Center Team Lead/SupervisorDirect Reports: N/A - Salary Grade: 5SUMMARY:In compliance with established policies and procedures, this customer service position will provide exceptional support to customers with Spanish language needs. The ideal candidate will possess excellent communication skills, both...
-
Team Lead, Aged AR Specialist
2 weeks ago
Franklin, Tennessee, United States Aspirion Health Resources Full timeAbout Aspirion Health ResourcesAspirion Health Resources is a leading provider of revenue cycle services, specializing in collecting challenging payments from third-party payers. With a strong focus on client excellence, we strive to deliver outstanding outcomes for our clients.Job SummaryWe are seeking an experienced Team Lead to guide the activities of...
Customer Service Team Lead
2 months ago
The Customer Service Team Lead is responsible for the overall performance of the customer service representatives and dispatchers within the contact center. This individual will make strategic decisions regarding people, processes, technology, dispatch, and customer service, ensuring the success of the contact center team.
Key Responsibilities- Lead and manage a team of customer service representatives and dispatchers to achieve exceptional customer satisfaction and service level agreements.
- Develop and implement process improvements to increase efficiency and productivity within the contact center.
- Collaborate with cross-functional teams to ensure seamless integration of customer service and dispatch operations.
- Provide coaching and training to team members to enhance their skills and knowledge.
- Monitor and analyze key performance indicators to identify areas for improvement and implement corrective actions.
- 3-5 years of experience in customer service or a related field.
- Proven knowledge of Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook.
- Excellent communication and leadership skills.
- Ability to type proficiently with accuracy.
Lee Company offers a comprehensive benefits package, including:
- 100% company-paid long-term disability, life insurance, and trade license fees.
- Free trade training and license exam preparation through Lee Company University.
- Company match program for 401(k) and health savings account contributions.
- Paid time off and holidays for personal well-being.
- Rewards for commitment to wellness and participation in initiatives.
- Meaningful assistance programs, including chaplain services, on-site/mobile clinic, and emergency assistance fund.
- Opportunities to make an impact through volunteering in the community.
- Health insurance, dental, vision, and short-term disability benefits.
Lee Company is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate on the basis of race, color, religion, gender, age, national origin, veteran status, disability, genetic information, or family and medical leave.
