Customer Service Representative
4 weeks ago
Lane Bryant is a leading plus-size fashion brand that has been empowering women for over 120 years. Our mission is to provide high-quality clothing that makes women feel confident and beautiful. We are committed to creating an inclusive and welcoming environment for all customers and associates.
About the Role
We are seeking a Customer Specialist to join our team at our Cool Springs Market store in Franklin, TN. As a Customer Specialist, you will be responsible for providing exceptional customer service and creating a positive shopping experience for our customers. You will work closely with the store team to support an inclusive store environment and promote our brand values.
The Impact You Can Have
In this role, you will have the opportunity to:
- Welcome customers and engage with them to understand their needs and preferences.
- Share your knowledge of our products and services with customers to help them find the perfect outfit.
- Uphold brand merchandising and visual standards to ensure a clean and well-presented store.
- Promote in-store events and company programs that support our brand values.
- Contribute to the store's success by maintaining high brand and execution standards.
- Support an inclusive and welcoming store environment for customers and associates.
To be successful in this role, you will need:
- Prior retail experience or customer-focused experience.
- A passion for fashion and a love of working with people.
- Flexible availability, including evenings, weekends, and holidays.
- The ability to read, write, and communicate in English.
- Proficiency with technology, including the ability to operate store systems accurately.
As a member of our team, you will enjoy a range of benefits, including:
- Merchandise discount at our brands.
- Support for your individual development and opportunities for growth within our family of brands.
- A culture of giving back, with opportunities to support our philanthropic partners that benefit local communities.
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