Customer Service Representative
2 days ago
At MasterBrand Cabinets, we are seeking a highly skilled and customer-focused Customer Service Associate to join our team. As a key member of our customer service team, you will play a vital role in ensuring that our customers receive exceptional service and support.
Key Responsibilities:- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Work closely with internal teams, including sales, marketing, and operations, to ensure seamless communication and collaboration.
- Provide accurate and timely information to customers regarding product availability, pricing, and delivery schedules.
- Collaborate with cross-functional teams to identify and resolve customer complaints and concerns.
- Develop and maintain strong relationships with customers to ensure high levels of satisfaction and loyalty.
- High school diploma or equivalent required; higher education preferred.
- Strong communication and interpersonal skills, with the ability to work effectively with diverse groups.
- Excellent problem-solving and analytical skills, with the ability to think critically and make sound decisions.
- Ability to work in a fast-paced environment, with multiple priorities and deadlines.
- Proficiency in Microsoft Office software, including Word, Excel, and Outlook.
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- A chance to work with a leading manufacturer of high-quality cabinets and kitchen solutions.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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