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Operations Manager

2 months ago

Washington, United States Community of Hope Full time
Job Summary

Community of Hope is seeking an experienced Operations Manager to oversee the day-to-day operations of our Short Term Family Housing Sites. The successful candidate will be responsible for maintaining the facilities in optimal condition, ensuring compliance with regulations, and providing exceptional support to our residents and staff.

Key Responsibilities
  • Facility Management: Ensure the facilities are maintained in a safe and healthy condition, adhering to internal, local, and federal regulations.
  • Resident Support: Provide assistance to residents, including responding to maintenance requests and ensuring a welcoming environment.
  • Staff Supervision: Supervise and train Resident Monitors, ensuring they are equipped to provide excellent support to residents.
  • Compliance and Reporting: Maintain accurate records and reports, ensuring compliance with regulatory requirements.
  • Communication: Serve as a primary point of contact for HR and Housing Program, addressing concerns and providing support to staff and residents.
Requirements
  • Education: Bachelor's degree in Facilities Management, Facilities Engineering, Human Services, or related field.
  • Experience: At least 2 years of experience in facilities management, with a focus on residential services.
  • Skills: Strong communication and interpersonal skills, with the ability to work independently and as part of a team.
  • Certifications: Food Handler's License or ability to obtain certification within 30 days of hire.
About Us

Community of Hope is a mission-driven, innovative, and rapidly growing nonprofit organization. We provide healthcare, housing, and supportive services for under-resourced, underserved, and people experiencing homelessness in Washington, DC. We strive to improve health and end family and individual homelessness to make Washington, DC, more equitable.