Studio Operations Manager

3 days ago


New York, New York, United States Orangetheory Fitness Brooklyn Queens Full time
Job Opportunity

We are seeking a highly motivated and organized Assistant Studio Manager to join our Studio Leadership Team at Orangetheory Fitness Brooklyn Queens. As a key member of our team, you will play a vital role in driving the success of our studio by assisting with daily business operations, staff development, and implementing our #Morelife theme for our members.

Responsibilities
  • Collaborate with the Studio Manager and Sales team to improve studio effectiveness and efficiency
  • Maintain a safe and clean studio environment
  • Conduct customer inquiries and provide exceptional customer service
  • Assist with client onboarding and ensure a superior customer experience
  • Help manage events, including marketing events, and motivate the Sales Associate team to achieve membership sales goals
  • Provide oversight of the sales team and assist with hiring, onboarding, and training of studio staff
  • Drive daily, weekly, and monthly membership goals and measure key performance indicators
Requirements
  • Associate's degree and functional computer skills
  • Excellent customer service skills and a passion for helping clients achieve their fitness goals
  • 2 years of experience working in a sales quota environment and a fitness-minded professional
  • Ability to multitask, stay organized, and practice positive interpersonal communication skills
  • Flexibility to work retail hours, including days, nights, weekends, and holidays
Benefits
  • Health insurance plans available for eligible employees
  • Flexible schedules and workout opportunities
  • Collaborative work environment and ongoing sales training and development
  • Participation in studio performance-based bonus program

We strongly recommend participating in 2 OTF classes per week to have some fun and effectively describe the workout to prospective clients. Ability to manage difficult customer and employee situations. Attend all relevant OTF training programs.



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