Order Processing Specialist

1 month ago


Lockport, New York, United States J.M. Canty, Inc. Full time
Job Overview

We are seeking a dedicated Order Processing Specialist to manage and facilitate customer orders efficiently. This role is crucial in ensuring that our clients receive exceptional service and timely deliveries.


Key Responsibilities:
  • Receive and manage orders from both internal and external customers.
  • Verify order quantities and accommodate customer requests or modifications as necessary.
  • Provide updates to customers regarding order status and shipping details.
  • Coordinate shipping logistics to meet customer delivery expectations.
  • Maintain effective communication with all stakeholders.
  • Track and report on relevant performance metrics.

Qualifications:
  • Proficient in Microsoft Office Suite; familiarity with Adobe PDF is advantageous.
  • Experience with Visual Job Shop (VJS) is preferred.
  • Strong problem-solving abilities and excellent prioritization skills.
  • Detail-oriented with the capacity to multitask in a dynamic environment.

Compensation and Benefits:

We offer a competitive benefits package, which includes:

  • Negotiable salary based on qualifications and experience.
  • Health and Dental Insurance.
  • Flexible work schedule.
  • Paid time off.
  • 401(k) plan with matching contributions.
  • Life insurance options.
  • Long-term and short-term disability insurance.
  • Paid holidays and vacation time.


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