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Dispute Resolution Specialist

2 months ago

Kansas City, Missouri, United States Commerce Bancshares, Inc. Full time
Job Summary

The primary objective of this role is to handle dispute-related tasks for consumer debit and prepaid, consumer credit, HSF, RLOC, and commercial cards. This includes retrieving supporting documentation and closing or reissuing accounts as necessary.

Key Responsibilities
  • Resolve disputes related to consumer debit and prepaid, consumer credit, HSF, RLOC, and commercial cards
  • Retrieve and review supporting documentation for dispute resolution
  • Closing or reissuing accounts as required
Requirements

Essential functions include dispute resolution, account management, and customer service. The ideal candidate will possess strong analytical and problem-solving skills, with the ability to work independently and as part of a team.