Customer Service Representative
2 weeks ago
We are seeking a highly skilled Customer Relations Specialist to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service, resolving customer issues, and identifying opportunities to grow our customer base.
Responsibilities:- Handle a high volume of customer calls, ensuring timely and effective resolution of customer issues
- Maintain a deep understanding of our products and services, as well as customer account and billing processes
- Utilize a proactive sales approach to identify additional sales and service opportunities
- Present a professional image to develop trusting relationships with customers
- Effectively manage customer account data, including setting up new accounts and maintaining related data
We offer a comprehensive benefits package, including medical, dental, vision, disability, life insurance, HSA and FSAs, paid vacation, personal and sick pay, tuition assistance, online learning opportunities, and a 401(k) with company match and immediate vesting.
Qualifications:- Minimum of 3 years of experience in a customer service role
- Minimum of a High School diploma or GED preferred
- Solid computer skills, including Microsoft Office, data entry, and the ability to run and analyze reports
- Ability to multi-task and prioritize assignments in a team environment
As a national propane industry leader, Suburban Propane is committed to supporting the growth and innovation of propane as a sustainable energy source and investing in the next generation of even cleaner and lower carbon renewable energy sources.
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Placerville, California, United States Redhawk Full time{"title": "Customer Service Representative", "description": "Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Redhawk. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers, and...
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