Patient Services Representative
2 weeks ago
This role serves as a patient assistant at the reception/checkout desk of the clinic, performing check-in, check-out, scheduling duties, and work queue processing, including insurance verification.
Key Responsibilities- Coordinate patient appointments
- Check in patients following Care Model Process guidelines
- Perform related reception/scheduling duties as assigned
- High School diploma/equivalent
- Two years in a position interacting with the public using telephones and computer
- Graduate of a formal training program in medical reception or equivalent
- Two years of experience as a medical receptionist
- Two years of experience in a customer service position
The Stillwater clinic is part of HealthPartners, a consumer-governed, non-profit health care organization with a mission to improve health and well-being in partnership with members, patients, and the community.
Located in the St. Croix Valley, the clinic is part of an award-winning healthcare system serving east central Minnesota and western Wisconsin with primary, specialty, and urgent health care services.
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