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Customer Service Representative

4 weeks ago

Stillwater, Minnesota, United States Massage Envy Full time
Unlock Your Potential as a Customer Service Representative at Massage Envy

Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? If so, we want to hear from you

As a Customer Service Representative at Massage Envy, you'll play a vital role in ensuring our clients feel valued and supported. Your primary responsibilities will include:

  • Providing outstanding customer service by greeting clients, scheduling services, and addressing any questions or concerns.
  • Promoting the value of total body care by educating clients on new and expanded services.
  • Driving member retention through outreach via phone and email to current members.
  • Upholding the Massage Envy core values of optimism, gratitude, excellence, consistency, and empathy.

We're looking for individuals who are:

  • Customer service superstars with a passion for delivering exceptional experiences.
  • Results-driven and able to think critically in a fast-paced environment.
  • Team players who can work well with others in a fun and dynamic environment.

At Massage Envy, we're committed to delivering an excellent experience every time. If you're ready to take your customer service skills to the next level and join a team that's passionate about wellness, we'd love to hear from you