Patient Access Coordinator

4 weeks ago


Stillwater, Minnesota, United States HealthPartners Full time
Job Title: Patient Access Representative

At HealthPartners, we are seeking a detail-oriented and customer-focused Patient Access Representative to join our team. This role is responsible for providing a warm welcome to patients and their families, while ensuring accurate patient registration and demographic information.

Key Responsibilities:
  • Conduct patient identification interviews and verify demographic and insurance information
  • Perform real-time insurance eligibility checks and enter information into the system
  • Provide excellent customer service and promote good patient relations and confidentiality
  • Work effectively in a fast-paced environment and maintain a high level of accuracy
Requirements:
  • High school diploma or equivalent, with prior work experience considered in lieu of diploma
  • Excellent customer service and communication skills, including human relations sensitivity and listening skills
  • Ability to promote and maintain good patient relations and patient confidentiality
  • Computer and accurate keyboarding skills
Preferred Qualifications:
  • Epic experience and knowledge of ADT and Prelude
  • One year of experience in healthcare and patient registration
  • Overall knowledge of third-party payors, hospital policies, and business office procedures
  • Medical terminology knowledge desired
  • Type a minimum of 50 WPM
Benefits:

Lakeview Hospital offers a competitive benefits package, including medical insurance, dental insurance, 401k with match, disability insurance, and tuition reimbursement. We also offer an on-site employee fitness center, free parking, and employee discounts.

As a qualified non-profit employer under the federal Public Loan Forgiveness program, we are committed to supporting the well-being of our employees and the communities we serve.



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