Customer Service Representative

2 weeks ago


Stillwater, Minnesota, United States Sarah DeBruin - State Farm Agent Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our State Farm Agent team, you will play a vital role in building and maintaining strong relationships with our customers.

Responsibilities
  • Develop and maintain a deep understanding of our customers' needs and preferences.
  • Utilize a customer-centric approach to identify and meet the needs of our customers, including providing personalized recommendations and solutions.
  • Collaborate with our team to develop and implement effective marketing strategies to promote our products and services.
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
Requirements
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions.
  • Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines.
  • High school diploma or equivalent required; degree in business, marketing, or related field preferred.

We offer a competitive salary and benefits package, as well as opportunities for growth and professional development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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