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Customer Service Lead
2 months ago
Burlington is seeking a Customer Service Lead to join our team. As a key member of our store team, you will be responsible for leading day-to-day customer service initiatives and inspiring associates to provide exceptional customer service.
Key Responsibilities:- Model company core values and Our Burlington philosophy to drive improvement of friendliness, speed of checkout, and customer feedback surveys.
- Maintain a customer-first focus and deliver a consistently great experience to all customers with a high level of professionalism.
- Coordinate meal and break periods and monitor schedule adherence.
- Ensure a neat and orderly front end area and troubleshoot issues with registers and transactions.
Candidates must be able to work a flexible schedule including early mornings, nights, weekends, and holidays as required. Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time.
What We Offer:We offer a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law.
About Burlington:Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us.
Base Pay:$15 per hour - $15 per hour
Location:Onalaska
Posting Number:P
Address:9344 State Rd 16
Zip Code:54650
Position Type:Regular Part-Time
Career Site Category:Store Associate
Position Category:New Store Opening
Base Pay:$15 - $15 per hour
