Customer Service Lead

4 weeks ago


La Crosse, Wisconsin, United States Burlington Full time

**New Store Opening in your area**

We are seeking a skilled Customer Service Lead to join our team at Burlington. As a key member of our store team, you will be responsible for leading day-to-day customer service initiatives, inspiring and motivating associates to provide exceptional customer service.

**Key Responsibilities:**

* Model company core values and back of house standards for the rest of the receiving team.

* Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus.

* Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions.

**Requirements:**

Candidates must be able to work a flexible schedule, including early mornings, nights, weekends and holidays as required. Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time.

**Benefits:**

We offer a competitive wage, flexible hours, and an associate discount. Part-time associates may be eligible for Burlington's benefits package, which includes medical coverage and a 401(k) plan. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us.

**About Burlington:**

Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.



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