Customer Service Representative
3 weeks ago
U-Haul is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.
Responsibilities:
• Assist customers with U-Haul products and services, providing solutions to their needs and concerns.
• Use U-Scan technology to manage rentals and inventory, ensuring accurate and efficient processing.
• Move and hook up U-Haul trucks and trailers, ensuring safe and secure transportation.
• Clean and inspect equipment on the lot, checking fluid levels and performing routine maintenance.
• Answer customer questions and educate them on products and services, promoting U-Haul's offerings.
• Prepare rental invoices and accept equipment returned from rental, ensuring accurate and timely processing.
• Install hitches and trailer wiring, ensuring safe and secure connections.
• Fill propane tanks, providing a convenient service to customers.
• Drive a forklift, safely and efficiently moving equipment around the lot.
Requirements:
• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.
Work Environment:
The work involves moderate risks or discomforts, requiring special safety precautions. May be required to use protective clothing or gear, such as masks, goggles, gloves, or shields.
Physical Demands:
The work requires some physical exertion, including long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights, and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.
U-Haul is an equal opportunity employer, committed to creating a culture of health and wellness. We strive to provide a safe and inclusive work environment for all employees.
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