Customer Service Lead Position

13 hours ago


La Crosse, Wisconsin, United States Burlington Full time

**Lead Customer Service in a Fast-Paced Retail Environment**

We are seeking a motivated and friendly Customer Service Lead to join our team at Burlington. As a key member of our store team, you will be responsible for leading day-to-day customer service initiatives and inspiring associates to provide exceptional customer service.

**Key Responsibilities:**

* Model company core values and Our Burlington philosophy to drive improvement of friendliness, speed of checkout, and customer feedback surveys.

* Maintain a customer-first focus and deliver a consistently great experience to all customers with a high level of professionalism.

* Coordinate meal and break periods and monitor schedule adherence.

**Requirements:**

Candidates must be able to work a flexible schedule, including early mornings, nights, weekends, and holidays as required. Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time.

**Benefits:**

We offer a competitive wage, flexible hours, and an associate discount. Part-time associates may be eligible for Burlington's benefits package, which includes medical coverage and a 401(k) plan. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us.

**Join Our Team:**

We are a dynamic and supportive team that values our associates and strives to create a positive work environment. If you are a motivated and friendly individual with excellent customer service skills, we encourage you to apply for this exciting opportunity.


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