Digital Workplace Enablement Lead

1 week ago

Sunnyvale, California, United States Della Infotech Full time
Job Description

We are seeking a highly skilled Digital Workplace Enablement Lead to join our team at Della Infotech. As a key member of our organization, you will be responsible for driving the adoption of digital workplace technologies to increase workforce digital dexterity and productivity.

Main Responsibilities
  • Define and lead digital workplace enablement strategy and processes for M365 Applications.
  • Identify, monitor, publish and manage goals and measurements to show digital workplace enablement impact.
  • Coordinates multi-channel communications campaigns to drive technology adoption.
  • Collaborates with various digital workplace stakeholders.
  • Oversee the creation, management and awareness of the centralized repository of technology enablement resources (videos, how-to, quick-start guides, etc.)
  • Facilitate or oversee enablement and awareness events (Ask the Expert, Immersion Experiences, webinars, lunch and learns, etc.)
  • Partner with Digital Workplace operations, engineering and governance teams to identify potential improvements or impacts to customer experience and proactively manage potential disruptions.
  • Actively participate in the digital workplace steering committee, which will plan and govern digital workplace initiatives and ensure alignment across the business.
  • Connect with line-of-business leaders to ensure participation in their events and team meetings.
  • Monitor emerging technology trends and leverage workplace analytics or digital employee experience management tools to ensure initiatives are driven by objective data.
  • Oversee network of enablement agents and champions, facilitate knowledge sharing and collaboration across the enterprise through regular engagement.
  • Participate in employee onboarding to highlight available resources and raise awareness of digital workplace technologies.
Requirements
  • 5+ years in IT or organizational change management
  • Experience conducting training for M365 Applications.
  • Working knowledge of establishing and measuring goals and KPIs on an overall program and individual use case level.
  • Proven ability to create business cases and ensure support from C-level executives and business partners.
  • Proven financial management skills with operational budget tasks.
  • Strong working knowledge of enterprise IT services, technologies and processes.
  • Awareness of workplace analytics or digital employee experience management tools.

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