Field Service Associate

4 days ago


Bethlehem, Pennsylvania, United States Grainger Full time

We are seeking a part-time Field Service Associate to join our team in Bethlehem, PA.

About Grainger:

Grainger is a leading industrial distributor with operations in North America, Japan, and the United Kingdom. We serve over 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships.

Job Summary:
  • Type: Part-time (typically 25 hrs/wk)
  • Shift: Flexible 1st shift hours
Responsibilities:
  • Manage customer inventory and provide exceptional customer service
  • Drive account growth through customers' inventory management (KeepStock) program
  • Collaborate with partners to implement sales strategy and help customers understand Grainger's solutions
  • Resolve customer issues promptly to retain and promote customer loyalty
  • Follow designated route defined by routing software tools and maintain route guides
  • Identify opportunities for process improvement and productivity enhancement
Requirements:
  • 3 years' experience in sales or service environment
  • High School Diploma or equivalent
  • Ability to lift 25 to 60lbs and/or work in challenging positions
  • Excellent collaboration and problem-solving skills
  • Ability to handle various technical and operational issues
  • Valid driver's license in State of residence
Compensation:

This position is hourly, starting at $22 per hour, with a range of $22-$28 per hour. This estimate is based on industry standards and local market conditions.

Benefits:
  • Paid time off (PTO) days and 6 company holidays per year
  • Comprehensive benefits starting on day one, including medical, dental vision, and life insurance
  • 6% 401(k) company contribution each pay period with no personal contribution required
  • Employee discounts, parental leave, tuition reimbursement, student loan refinancing, free access to financial counseling, education, and more


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