Residential HVAC Service Professional

7 days ago


Bethlehem, Pennsylvania, United States Haller Enterprises Full time

Haller Enterprises is seeking a skilled Residential HVAC Service Professional to join our dynamic team.

As a key member of our Residential Services Group, you will provide top-notch service and support to our valued customers in their homes.

This is an ideal opportunity for someone with 5+ years of experience in residential HVAC service, who is passionate about delivering exceptional customer experiences and performing quality work.

About the Role
  • Customer Service Expertise: Develop strong relationships with customers, understand their needs, and provide tailored solutions to resolve their HVAC issues.
  • Residential Focused: Work in a more intimate setting, servicing various residential HVAC equipment, including heat pumps, gas and oil furnaces, ductless split systems, boilers, and geo-thermal units.
  • Professional Communication: Provide homeowners with honest opinions based on facts, empowering them to make informed decisions.
  • Problem-Solving: Find and fix small problems before they escalate into more significant, costly repairs, ensuring customer satisfaction and extending equipment lifespan.
  • Teamwork and Mentorship: Collaborate with colleagues, respecting each other's expertise and contributing to a supportive team environment. Additionally, share knowledge and mentor junior technicians.
Required Skills and Qualifications
  • 5+ Years of Residential HVAC Service Experience (Essential)
  • Associate Degree (A.A.) from a Two-Year College or Technical School (Preferred)
  • Valid and Current Driver's License with an Insurable Driving Record
  • Strong Drive to Deliver Quality Work and Pride in Job Performance
  • Lifelong Learning Mindset, Recognizing Ongoing Growth and Development in the Field
  • CFC Certification - Type I and II, Universal (Ideal)
  • Proficiency with Technology, Including iPad and Email Communication
Benefits
  • Competitive Hourly Rate: $30-$35 per hour
  • Commission, Spiffs, and Overtime Paid Per Day
  • Comprehensive Benefits Package, Including:
    • Customizable Medical Benefits
    • Company-Paid Life Insurance and Long-Term Disability
    • Employee Assistance Program and Mental Health Coverage
    • Company Contributions to 401(k) and HSA Accounts
    • Company-Sponsored Activities and Social Events
    • Company-Provided Technology, Training, and Career Development Opportunities
    • PTO Program with 3 Weeks of Vacation Time
    • Yearly Tool Allowance and Safety Incentives
    • Company Vehicle and Gas Card
    • Company-Provided Uniforms and Power Tools
  • No Micromanagement, Emphasis on Trust and Empowerment

We are committed to providing equal access to all programs, services, and employment opportunities, irrespective of protected status as defined by applicable federal, state, and local laws.

In compliance with the Americans with Disabilities Act, we encourage applicants in need of reasonable accommodations during the application and interview process to inform us.



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