Hotel Operations Manager

3 weeks ago


Memphis, Tennessee, United States stayAPT Cordova Full time

About Us

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stayAPT Suites is a leading provider of long-term lodging solutions. Our goal is to deliver exceptional experiences for our guests. We are currently seeking an experienced Assistant Hotel General Manager to join our team.

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This role requires a strong emphasis on customer service and leadership abilities. You will collaborate with the general manager to plan and oversee daily hotel operations, assuming responsibilities in their absence.

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Responsibilities:

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  • Consult with the general manager to ensure guest service standards are met daily">
  • Collaborate with department heads and the general manager to develop an annual budget and assess performance throughout the year">
  • Verify compliance with local, state, and federal laws and regulations, as well as business policies and procedures">
  • Facilitate management of human resources functions, including HR administration, staff motivation, and employee development and retention">
  • Propose adjustments to increase hotel profitability by assessing department performance and identifying issue areas">
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Qualifications:

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  • A proven record of managing a team, preferably in a hospitality role, is required">
  • Must have at least 3 or more years of experience in the hospitality field">
  • Strong emphasis on putting the guest first and providing exceptional customer service is essential">
  • You must have a high school diploma or GED; bachelor's degree in hospitality management, or a related field is preferred">
  • Superb communication, organizational, and problem-solving skills are necessary">
  • Estimated salary: $38,000 - $43,000 per year">
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About This Role

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This position is responsible for managing employees and ensuring our guests have a 5-star experience. Our ideal candidate is passionate about customer service while maintaining quality standards. Apply today if this sounds like an exciting opportunity for you.

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We are a growing company committed to building a portfolio of 100 corporate-owned hotels. Learn more about us at www.stayAPT.com.



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