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Operations Account Coordinator

2 months ago

Austin, Texas, United States Marsh & McLennan Companies Full time
About the Role

We are seeking a highly motivated and organized individual to join our Operations team as an Insurance Operations Coordinator. This role provides an opportunity to develop a career in Operations of a global insurance brokerage and risk management firm during an exciting time of expansion and transformation.

Key Responsibilities
  • Collaborate directly with our client support team to provide outstanding service to our clients.
  • Assist client support team members with gathering and formatting client renewal information, presentations, proposals, and other documents that are required when a client's policy renews.
  • Work closely with the supported colleagues for timeline coordination within a client's renewal.
  • Manage and record client and carrier communications in a shared document repository to ensure timely follow up and review by the client team.
  • Assist with the creation or maintenance of policy renewal documents and report on open items.
Requirements
  • Receiving Bachelor's Degree with a graduation date between December June 2025.
  • Location: Austin, TX (at least 3 days in office per week).
  • Intermediate Microsoft Office proficiency: you'll mainly use Excel, PowerPoint, and Outlook - knowledge of basic Excel formulas, pivot tables, and Outlook organization is beneficial.
  • Exceptional organizational skills: you'll work on multiple accounts and each is at a different stage in the renewal process, so being organized is important to your success in this role.
  • Strong communication skills: you'll collaborate with client teams who are remote, so the ability to communicate effectively is key.
  • Exceptional time management skills. Although this role is highly collaborative, your work is also self-directed, so you'll need to effectively manage your time.
  • Ability to multi-task to meet deadlines. This is essential to guarantee we're providing excellent service to our clients at their policy's renewal.
  • Attention to detail is critical to ensure we're providing accurate information to our client team partners.
  • Ability and aptitude to conduct research. You don't mind digging when you need more information.
  • Permanent work authorization in the U.S. on an ongoing basis without the need for sponsorship now or in the future.
About Us

Marsh & McLennan Companies is the world's leading insurance broker and risk adviser. With over 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan Companies (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people.