Insurance Account Coordinator

2 weeks ago


Austin, Texas, United States Health Care Service Corporation Full time

At Health Care Service Corporation, we empower our employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

We are seeking a skilled Ancillary Account Manager I to join our team. This role is responsible for coordinating the servicing of mid-size and large accounts and key brokers, with a focus on client retention and customer satisfaction.

Key Responsibilities:

  • Partner with sales, service, and underwriting teams to effectively retain business and demonstrate working knowledge of products, service workflows, and underwriting principles.
  • Support Account Executives and coordinate work product of Marketing Service Representatives.
  • Develop and maintain strong relationships with clients to ensure their needs are met and exceeded.
  • Stay up-to-date on industry trends and developments to provide expert advice and guidance to clients.

Requirements:

  • 3-5 years of experience in the insurance industry in sales support, marketing support, underwriting, customer service, or sales/account management.
  • Current state general agent license or obtain within 90 days of starting in the role.
  • Group insurance product knowledge with life and disability, and supplemental health knowledge preferred.
  • Presentation, interpersonal, problem-solving, project management, and negotiation skills.
  • Ability to travel as needed.

Preferred Qualifications:

  • Bachelor's degree.

This is a flex role working 3 days in the office and 2 days from home.

We are an Equal Opportunity Employment/Affirmative Action employer dedicated to providing an inclusive workplace where the unique differences of our employees are welcomed, respected, and valued.



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