Director of Customer Operations

2 weeks ago


Camarillo, California, United States CALIFORNIA INTERNET L.P. Full time
Job Title: Director of Customer Operations

At California Internet L.P., we are seeking a highly skilled and experienced Director of Customer Operations to lead our customer operations team in providing exceptional service to new and existing customers.

Key Responsibilities:

  • Develop and implement strategic plans to enhance customer operations and improve customer satisfaction.
  • Lead and manage a team of customer operations professionals to ensure effective delivery of services.
  • Ensure safety is at the forefront of all work projects and activity.
  • Build and maintain strong relationships with customers to understand their needs and address any concerns or issues.
  • Collaborate proactively with other departments such as sales and engineering to ensure seamless integration and delivery of services.
  • Train and develop team members to keep them safe and productive.
  • Monitor key performance indicators (KPIs) to track the success of customer operations and identify areas for improvement.
  • Develop and implement policies and procedures to streamline customer operations processes.
  • Provide regular reports and updates to senior management on the performance of the customer operations department.
  • Remain updated on industry trends and best practices to ensure the company remains competitive in the market.

Requirements:

  • Bachelor's degree in business administration or a related field.
  • At least 8 years of experience in customer operations or a similar role in the telecommunications industry.
  • Strong leadership, communication, and problem-solving skills.
  • Experience working with microwave technology and knowledge of telecommunications systems and networks is highly desirable.

Benefits:

  • Medical, dental, vision, 401(k), life insurance.
  • Vacation time, sick time, floating holiday.
  • Onsite gym.

Schedule:

  • 8 hour shift, Monday to Friday.

This is a full-time position that requires you to be in the office. We are an equal opportunity employer and welcome applications from all qualified candidates.



  • Camarillo, California, United States CALIFORNIA INTERNET L.P. Full time

    Job Title: Director of Customer OperationsAt California Internet L.P., we are seeking a highly skilled and experienced Director of Customer Operations to lead our customer operations team in providing exceptional service to new and existing customers.Key Responsibilities:Develop and implement strategic plans to enhance customer operations and improve...


  • Camarillo, California, United States CALIFORNIA INTERNET L.P. Full time

    Job Description**Job Summary:**We are seeking a highly skilled and experienced Customer Operations Director to lead our customer operations team at California Internet L.P. The ideal candidate will have a strong background in customer operations, leadership, and communication, with a proven track record of delivering exceptional customer service and driving...


  • Camarillo, California, United States CALIFORNIA INTERNET L.P. Full time

    Position OverviewThe Director of Customer Operations at CALIFORNIA INTERNET L.P. is tasked with steering the customer operations division to deliver outstanding service to both new and existing clientele. This role encompasses leadership over Field Technicians, installers (both in-house and contracted), Tier 1 support, Dispatch, as well as Repair and...


  • Camarillo, California, United States CALIFORNIA INTERNET L.P. Full time

    Position OverviewThe Director of Customer Operations at CALIFORNIA INTERNET L.P. plays a pivotal role in steering the customer operations division to deliver outstanding service to both new and existing clientele. This position oversees a diverse team comprising Field Technicians, installers (both in-house and contracted), Tier 1 support, Dispatch, and...

  • Executive Director

    4 weeks ago


    Camarillo, California, United States Atria Senior Living Full time

    About the RoleWe are seeking a highly skilled and experienced Executive Director to lead our community's day-to-day operations. As a key member of our team, you will be responsible for driving business growth, improving customer satisfaction, and ensuring a safe and healthy work environment.Key ResponsibilitiesLeadership and StrategyDevelop and implement...

  • Executive Director

    2 weeks ago


    Camarillo, California, United States Atria Senior Living Full time

    About the RoleWe are seeking an exceptional Executive Director to lead our community's day-to-day operations, driving success and excellence in all aspects of our business.Key ResponsibilitiesDevelop and implement sales and operations strategies to achieve company objectives.Lead a high-performing team of leaders in sales, care, hospitality, and resident...


  • Camarillo, California, United States ACME Markets Full time

    Job SummaryThe Assistant Store Director is a key leadership role responsible for the overall operation of the store, ensuring exceptional customer service, and driving sales growth. This role reports directly to the Store Director and is accountable for managing store performance, controlling cash, inventory, and security, as well as supervising staff.Key...

  • Executive Director

    4 weeks ago


    Camarillo, California, United States Atria Senior Living Full time

    Job SummaryAtria Senior Living is seeking a highly skilled and experienced Executive Director to lead our community's day-to-day operations. As a key member of our team, you will be responsible for driving business growth, ensuring exceptional resident experiences, and fostering a positive work environment.Key ResponsibilitiesDevelop and implement sales and...


  • Camarillo, California, United States Clinicas del Camino Real Full time

    Join Our Team as a Medical Director PhysicianClinicas del Camino Real is seeking a highly skilled Medical Director Physician to lead our team of healthcare professionals. As a Medical Director, you will be responsible for overseeing the clinical operations of our organization, ensuring the highest quality of patient care, and making strategic decisions to...


  • Camarillo, California, United States Teledyne Technologies Full time

    Job Title: Director of Business DevelopmentTeledyne Technologies is seeking a seasoned professional to drive business growth through strategic relationships and domain expertise.Key Responsibilities:Build and maintain relationships with customers to identify new opportunities for CRAD, development, and production contracts.Collaborate with customers and...


  • Camarillo, California, United States Atria Senior Living Full time

    Job Title: Business Office DirectorWe are seeking a highly skilled Business Office Director to join our team at Atria Senior Living. As a key member of our community, you will be responsible for managing and supervising the business office functions, ensuring seamless operations and exceptional resident experiences.Key Responsibilities:Manage and oversee...

  • Executive Director

    1 month ago


    Camarillo, California, United States Atria Senior Living Full time

    Job DescriptionOverviewAtria Senior Living is seeking a highly skilled and experienced Executive Director to lead our community's day-to-day operations. As a key member of our team, you will be responsible for driving business growth, ensuring exceptional resident experiences, and fostering a positive work environment.Key ResponsibilitiesLead Operations:...


  • Camarillo, California, United States City of Camarillo California Full time

    Job Summary:We are seeking an exceptional individual to join our Public Works Department, Water Division team as a Water Supervisor. The ideal candidate will possess a background in potable and recycled water distribution operations, demonstrating proficiency in water treatment, distribution, and operations management.Key Responsibilities:Oversee the daily...


  • Camarillo, California, United States City of Camarillo California Full time

    Job Summary: We are seeking a highly skilled Customer Service Specialist to join our team at the City of Camarillo California. The ideal candidate will possess a background in utility billing for water, sewer, and customer service.Key Responsibilities:Provide exceptional customer service to residents and businessesProcess utility billing and paymentsRespond...


  • Camarillo, California, United States Varenita of Westlake Full time

    Job Summary:The Housekeeping Associate is a vital member of our team at Varenita of Westlake, responsible for maintaining the cleanliness and safety of our senior living community. This role reports to the Environmental Services Director and requires a high level of attention to detail and a commitment to excellence in customer service.Key...


  • Camarillo, California, United States Klein Hersh Full time

    Job Title: Senior Director, Business DevelopmentAt Klein Hersh, we are seeking a highly skilled Senior Director, Business Development to join our team. This role is pivotal in helping to shape company growth, culture, and presence within our industry and customer base.Key Responsibilities:Strategize and build a quality generics product pipeline in a complex...


  • Camarillo, California, United States Gold Coast Health Plan Full time

    Job SummaryGold Coast Health Plan is seeking a highly experienced and innovative Senior Director, Model of Care to lead the development and execution of complex, mission-critical, and enterprise-wide strategic initiatives. This role will focus on advancing the Model of Care, including health programs, benefits, and services, operational improvements, and...

  • Sales Director

    3 weeks ago


    Camarillo, California, United States Express Full time

    Express is seeking a Sales Leader to drive operations on the sales floor and in the stockroom. Key responsibilities include: **Key Responsibilities:** * Drive sales floor and stockroom operations to achieve sales goals * Assist in training and developing associates to maximize sales potential * Execute daily store operations, including overseeing the...


  • Camarillo, California, United States City of Camarillo, CA Full time

    Job Title: Water SupervisorJob Summary:We are seeking a highly skilled and experienced Water Supervisor to join our Public Works Department, Water Division team. The ideal candidate will possess a strong background in potable and recycled water distribution operations, with a proven track record of proficiency in managing water distribution systems,...


  • Camarillo, California, United States Top Quality Recruitment (TQR) Full time

    {"title": "Director of Regulatory Compliance and Quality Assurance", "description": "Job SummaryTop Quality Recruitment (TQR) is seeking a highly skilled Director of Regulatory Compliance and Quality Assurance to join our team. As a key member of our organization, you will be responsible for managing, organizing, and maintaining the Quality Assurance and...