Service Lane Coordinator
1 month ago
We are seeking a highly skilled and courteous Valet and Greeter to join our team at Roberts Toyota. As a key member of our service team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our clients.
Key Responsibilities- Greet and Welcome Customers: Greet customers in the service lane and introduce them to a service advisor, setting the tone for a positive and personalized experience.
- Vehicle Identification and Management: Use key and mirror tags in the lane to identify which vehicle coincides with a repair order, ensuring accurate and efficient processing.
- Vehicle Movement and Retrieval: Drive vehicles into service bays or park them outside the building for service advisors, and retrieve vehicles as needed, when parked outside the service lane.
- Customer Support and Assistance: Deliver cars to customers waiting in the service lounge, and provide courteous and assistive support as required, such as covering customers with an umbrella when it rains or pulling cars into the lane when it's cold.
- Good Driving Record: Possess a good driving record and be able to meet the physical demands of the role, including a lot of walking and working in various weather conditions.
- Pre-Employment Screening: Must pass a pre-employment drug screen and meet the physical demands of the role.
At Roberts Toyota, we are committed to providing exceptional customer service and ensuring a positive experience for our clients. If you are a motivated and customer-focused individual who is passionate about delivering outstanding service, we encourage you to apply for this exciting opportunity.
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