Line Service Associate
7 days ago
Job Summary:
We are seeking a highly motivated and customer-focused Line Service Associate to join our team at Great Western Restaurants, Inc. dba Golden Corral. As a Line Service Associate, you will be responsible for providing exceptional guest service, ensuring a seamless dining experience, and maintaining a clean and organized work environment.
Key Responsibilities:
- Guest Service:
- Assist guests by providing menu information and explaining the Golden Corral line ordering system.
- Ensure that line products are always available and of high quality.
- Handle payments accurately and efficiently.
- Process to-go orders and assist guests at the Buffet by the Pound station.
- Be friendly and courteous on the phone and in person.
- Line Operations:
- Follow the Five Steps of Line Service to ensure efficient and effective service.
- Open and close the line area efficiently and quickly.
- Bring equipment problems to the attention of the Manager.
- Communicate cash levels in the drawer to the Manager to reduce cash in drawer for liability purposes.
- Teamwork and Communication:
- Assist with the buffet and Server area as directed by the Crew Leader, Assistant Manager, or Manager.
- Inform the Manager when the money in the drawer needs to be taken to the safe to reduce the risk of robbery.
- Ensure drawer balances with daily paperwork.
- Quality and Cleanliness:
- Ensure that smallwares are always clean, dry, and available for guests.
- Maintain organization and cleanliness at the vestibule, host/cashier station, and surrounding areas.
Requirements:
- High school diploma or equivalent required.
- Previous customer service experience preferred.
- Ability to work in a fast-paced environment and multitask.
- Excellent communication and interpersonal skills.
- Ability to lift up to 25 pounds and stand for long periods.
What We Offer:
- Competitive hourly rate.
- Opportunities for advancement and professional growth.
- A fun and dynamic work environment.
- Discounts on food and merchandise.
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