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Morning Meal Service Associate

2 months ago

Rapid City, South Dakota, United States Rapid City Holiday Inn Express Full time
Job OverviewPosition Summary: The Morning Meal Service Associate plays a crucial role in the management of the breakfast service area. This individual will engage with guests in a professional, effective, and friendly manner, ensuring the maintenance of the high standards expected in the hotel's breakfast offerings.

Employee Benefits

  • Comprehensive Medical and Dental Coverage
  • Paid Time Off
  • Competitive Compensation
  • 401(k) Retirement Plan
  • Life Insurance Options
  • Disability Coverage
  • Discounted Hotel Stays
  • Continuous Training and Career Advancement Opportunities
Key Responsibilities
  • Deliver exceptional service to guests consistently.
  • Address any guest requests or concerns promptly and effectively.
  • Adhere to all food safety and hygiene protocols.
  • Possess thorough knowledge of all breakfast menu items.
  • Keep the breakfast area clean and organized.
  • Notify management of any guest-related issues or shortages of menu items.
  • Understand and implement safety and security protocols within the hotel.
  • Availability for early morning shifts is essential.
  • During busy periods or staff shortages, assist in other departments as needed.
  • Ensure a tidy lobby and breakfast area at all times.
  • Perform additional duties as assigned.
Qualifications
  • High school diploma or equivalent required.
  • Must be able to obtain health department certification if necessary.
  • Experience: Previous food service experience is preferred.
  • Essential skills and abilities:
  • Effective communication with guests and team members.
  • Ability to follow instructions accurately.
  • Basic proficiency in reading, writing, and understanding English.
  • Capability to learn and implement safe food handling techniques.
  • Physical Requirements:
  • Frequent lifting of up to 20 lbs.
  • Ability to lift, bend, crouch, climb, stand, reach, twist, and maneuver equipment.
  • Maintain a neat and professional appearance.
About Us: At Rapid City Holiday Inn Express, we pride ourselves on delivering exceptional hospitality. Our commitment to excellence has made us a leader in the industry, focusing on maximizing profitability while enhancing asset value for our clients. Our dedicated team of hospitality professionals is continually growing, and we are committed to fostering an inclusive environment where every individual is valued. We uphold equal opportunity employment practices and prohibit discrimination or harassment based on any protected characteristic.