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Housekeeping Attendant

2 months ago

Williamsburg, Virginia, United States Great Wolf Resorts Full time

Job Summary

We are seeking a highly motivated and detail-oriented Housekeeping Attendant to join our team at Great Wolf Resorts. As a key member of our housekeeping staff, you will be responsible for ensuring the cleanliness and maintenance of our guest rooms and public areas.

Key Responsibilities

  • Clean and maintain guest rooms, including making beds, dusting and vacuuming, cleaning bathrooms, and replacing supplies
  • Utilize chemicals according to directions and familiarize yourself with all material safety data sheets
  • Maintain a stocked, organized, and clean cart with sufficient supplies
  • Report maintenance issues through appropriate channels for resolution
  • Document and secure lost and found items
  • Communicate with guests on a professional and friendly manner
  • Keep supplies ready by restocking housekeeping cart at end of shift
  • Assist House Attendant, including delivering guest requests and picking up used guest items
  • Conserves energy by closing shades and draperies; turning down air conditioning and heat of unoccupied rooms
  • Report hazardous conditions in work area or equipment to supervisor

Requirements

  • Willingness to work flexible schedule including nights, weekends, and/or holidays as needed
  • Successful completion of criminal background check and drug screen
  • Prior experience in housekeeping, including sanitation, laundry operations, and/or guest services
  • Excellent customer service and oral communication skills
  • Previous housekeeping or general cleaning experience

Physical Requirements

  • Able to lift up to 30 lbs.
  • Able to push/pull up to 100 lbs.
  • Able to bend, stretch, and twist
  • Able to stand for long periods of time
  • Able to work with chemicals according to directions