Export Operations Manager

2 weeks ago


Long Beach, California, United States ARC GLOBAL LOGISTICS INC Full time
Export Supervisor Job Description

At ARC Global Logistics Inc., we are seeking a highly skilled and experienced Export Supervisor to join our team. As an Export Supervisor, you will be responsible for ensuring the smooth and efficient processing of export documentation for our clients.

Key Responsibilities:
  • Export Documentation: Receive, review, and process export documentation for accounts from A-Z, ensuring accuracy and timeliness.
  • Regulatory Compliance: Maintain a strong understanding of TSA regulations and other government agency regulations governing exports, ensuring compliance and adherence to company policies.
  • Communication: Communicate effectively with overseas agents, customers, and sales teams to ensure proper pre-alerts and documentation.
  • Cost Reduction: Continuously explore options to reduce costs and increase revenues, ensuring the company's profitability.
  • Customer Satisfaction: Demonstrate a strong emphasis on customer satisfaction, upholding company policies and procedures.
  • Shipment Tracking: Track and trace shipments, providing updates to clients, sales, and overseas agents.
  • Process Improvement: Provide input on existing processes, procedures, and working environments to improve and advance the service level to customers.
Requirements:
  • Experience: Minimum 5 years' air and ocean export operations experience with a freight forwarder/NVOCC.
  • Knowledge: Strong understanding of TSA, US Export Procedures, and Regulations, as well as knowledge of incoterms.
  • Skills: Excellent written and verbal communication skills, math skills for dimension conversions, and high organizational skills.
  • Adaptability: Displays a flexible and open-minded willingness to adapt to new environments and be a team player.
  • Ethics: Must have strong ethical standards.
  • Technology: PC proficient in Microsoft Office Products, with Cargowise experience a plus.


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