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Operations Manager

2 months ago

Indianapolis, Indiana, United States Quala Full time

Operations Manager at Quala

Quala is a leading industrial services company in North America, specializing in tank cleaning, maintenance, and industrial services. We cater to a range of bulk containers, including tank trailers, IBC/totes containers, ISO containers, railcars, roll-off containers, and FRAC tanks.

Key Responsibilities:

  • Ensure compliance with safety policies and procedures to maintain a safe working environment.
  • Create daily schedules based on customer demand to optimize resource allocation.
  • Oversee the timely completion of jobs with high quality standards to meet customer expectations.
  • Provide training to shift leaders and technicians to enhance their skills and knowledge.
  • Assign tasks to employees and resolve any issues that may arise to maintain productivity.
  • Maintain cleanliness in work areas to ensure a healthy and efficient work environment.
  • Stay updated on contingency plans and waste management to minimize risks and optimize operations.
  • Communicate effectively with customers to meet deadlines and exceed their expectations.
  • Handle complaints, safety incidents, and production issues promptly and professionally.
  • Perform other duties as assigned to support the team and achieve business objectives.

Requirements:

  • A high school diploma or equivalent is required.
  • A minimum of six months of relevant experience is necessary.
  • Strong communication skills are essential for effective collaboration and customer interaction.
  • Problem-solving abilities and attention to detail are crucial for maintaining quality standards and resolving issues.
  • Strong math skills are necessary for optimizing resource allocation and managing operations.

Benefits:

  • Medical, dental, and vision insurance are provided to support employees' health and well-being.
  • A 401(k) plan with employer match is offered to help employees save for their future.
  • Ten paid holidays are provided to allow employees to relax and recharge.
  • PTO is available to enable employees to take time off when needed.
  • Tuition reimbursement is offered to support employees' education and career development.
  • Parental leave is provided to support employees' family needs.