Customer Service Specialist
3 weeks ago
At Jason Bonomo - State Farm Agent, we are seeking a highly motivated and customer-focused Customer Service Specialist to join our team.
Company OverviewWe are an independent contractor agent for State Farm, specializing in providing insurance and financial services to our clients. Our goal is to deliver exceptional customer experiences and build long-lasting relationships with our customers.
Salary and BenefitsThis role offers an estimated annual salary of $40,000-$60,000, depending on experience, plus commission/bonus opportunities. Additionally, you will enjoy benefits such as simple IRA, 401K, paid time off, and flexible hours.
Job DescriptionAs a Customer Service Specialist, your primary responsibility will be to establish and maintain strong customer relationships, using a customer-focused approach to educate customers about insurance options. You will also develop leads, schedule appointments, and market appropriate products and services.
- Establish customer relationships and follow up with customers, as needed.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
To succeed in this role, you will need:
- Interest in marketing products and services based on customer needs.
- Excellent communication skills - written, verbal and listening.
- People-oriented.
- Detail oriented.
- Proactive in problem solving.
- Able to learn computer functions.
- Ability to work in a team environment.
In addition to the above, you will enjoy growth potential/Opportunity for advancement within our agency. If you are motivated to succeed and can see yourself in this role, please continue reading to learn more about the requirements and responsibilities of this position.
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