Customer Service Specialist

3 weeks ago


Rockford, Illinois, United States Jason Bonomo - State Farm Agent Full time

At Jason Bonomo - State Farm Agent, we are seeking a highly motivated and customer-focused Customer Service Specialist to join our team.

Company Overview

We are an independent contractor agent for State Farm, specializing in providing insurance and financial services to our clients. Our goal is to deliver exceptional customer experiences and build long-lasting relationships with our customers.

Salary and Benefits

This role offers an estimated annual salary of $40,000-$60,000, depending on experience, plus commission/bonus opportunities. Additionally, you will enjoy benefits such as simple IRA, 401K, paid time off, and flexible hours.

Job Description

As a Customer Service Specialist, your primary responsibility will be to establish and maintain strong customer relationships, using a customer-focused approach to educate customers about insurance options. You will also develop leads, schedule appointments, and market appropriate products and services.

  • Establish customer relationships and follow up with customers, as needed.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Required Skills and Qualifications

To succeed in this role, you will need:

  • Interest in marketing products and services based on customer needs.
  • Excellent communication skills - written, verbal and listening.
  • People-oriented.
  • Detail oriented.
  • Proactive in problem solving.
  • Able to learn computer functions.
  • Ability to work in a team environment.
Benefits and Growth Opportunities

In addition to the above, you will enjoy growth potential/Opportunity for advancement within our agency. If you are motivated to succeed and can see yourself in this role, please continue reading to learn more about the requirements and responsibilities of this position.



  • Rockford, Illinois, United States Hard Rock International (USA), Inc. Full time

    We are looking for an experienced Customer Service Specialist - Slots to join our team at Hard Rock International (USA), Inc.Job DescriptionThis role involves circulating throughout the casino floor, servicing player guests on slot machines, making change for players, and redeeming winning voucher tickets. The ideal candidate will have excellent...


  • Rockford, Illinois, United States Ric's Food Center Full time

    About Ric's Food CenterRic's Food Center is a dynamic and customer-focused retail establishment dedicated to providing high-quality products and exceptional service. As a key member of our deli team, you will play a vital role in delivering an outstanding shopping experience for our customers.Job OverviewWe are currently seeking a highly motivated and...


  • Rockford, Illinois, United States Midland States Bank Full time

    OverviewMidland States Bank is a leading financial institution committed to providing exceptional customer experiences. Our team is dedicated to delivering top-notch banking services, and we're seeking a highly skilled Customer Care Specialist to join our ranks.Job SummaryWe are looking for a professional with excellent communication skills to provide...


  • Rockford, Illinois, United States Blain's Farm & Fleet Full time

    Customer Experience Specialist Job DescriptionWe are seeking a Customer Experience Specialist to join our team at Blain's Farm & Fleet. In this role, you will be responsible for driving sales growth and delivering exceptional customer experiences.Main Responsibilities:Maintaining a clean and organized store environment, including displays and inventory...


  • Rockford, Illinois, United States Sunglass Hut Full time

    We are seeking a highly motivated and results-driven Sales Associate to join our team at Sunglass Hut. In this role, you will be responsible for utilizing our proprietary sales tools to deliver an exceptional customer experience and drive sales growth.About Sunglass HutSunglass Hut is a leading retailer of sunglasses and eyewear, with a commitment to...


  • Rockford, Illinois, United States Dufresne Spencer Group Full time

    About Us:Ashley HomeStore is an Equal Opportunity Employer that does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, national origin, veteran status, or any other protected characteristic. We are committed to creating a diverse and inclusive workplace culture that values the contributions of all...


  • Rockford, Illinois, United States AlienVault Full time

    About the OpportunityWe are seeking a Customer Experience Specialist to join our team. This is an excellent opportunity for those looking to develop their sales skills and provide exceptional customer service.Responsibilities:Creating personalized sales experiences for customersUsing a consultative sales approachMeeting sales targets and earning...


  • Rockford, Illinois, United States Skechers U.S.A. Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Engagement Specialist. In this role, you will play a critical role in delivering exceptional customer experiences, meeting sales targets, and contributing to a positive store environment.About the CompanySkechers U.S.A. is a leading global footwear brand known...


  • Rockford, Illinois, United States O'Reilly Auto Parts Full time

    About Our Company: O'Reilly Auto Parts is a leading auto parts retailer in the US, dedicated to delivering exceptional customer experiences and providing our customers with the best selection of auto parts and accessories.Estimated Hourly Rate: The estimated hourly rate for this position is between $15.00 and $18.00, with opportunities for advancement and...


  • Rockford, Illinois, United States Northwest Bank of Rockford Full time

    Key ResponsibilitiesEvaluate customer needs and offer suitable financial products and services.Prepare and compile new customer applications, information, and documents in compliance with Customer Information Privacy standards to open new accounts.Ensure loan documentation is complete for new account setup.Oversee timely loan closing and funding as well as...


  • Rockford, Illinois, United States Rise Broadband Full time

    Job OverviewWe are seeking a highly skilled Field Service Specialist to join our team at Rise Broadband. As a key member of our installation and maintenance team, you will be responsible for delivering exceptional customer service and ensuring the highest level of quality in our telecommunications products and services.


  • Rockford, Illinois, United States TouchPoint Full time

    Are you passionate about delivering exceptional customer service and preparing high-quality meals? We are seeking a dedicated and organized Dining Service Specialist to join our team at TouchPoint Support Services. This is an exciting opportunity to work in a fast-paced environment where no two days are the same.About the Role:We are looking for a skilled...


  • Rockford, Illinois, United States Jason's Deli Full time

    At Jason's Deli, we're looking for a highly motivated Restaurant Customer Experience Specialist to join our team. This role is responsible for ensuring an out-of-this-world dining experience for our customers.About the Role:Prioritize work tasks while anticipating customer needs in a fast-paced environment.Coordinate with co-workers to ensure seamless...


  • Rockford, Illinois, United States Jason Bonomo - State Farm Agent Full time

    Join Our Team as a Financial Services SpecialistWe are looking for a highly skilled and motivated individual to join our team as a Financial Services Specialist at Jason Bonomo - State Farm Agent. In this role, you will have the opportunity to build a career in the financial services industry.Annual Salary: $55,000 + commission/bonusAbout the RoleMarket and...


  • Rockford, Illinois, United States Sam's Club Full time

    Company Overview:Sam's Club is a leading membership-based warehouse club that offers high-quality products and services to its members. As a Facility Maintenance Specialist, you will play a crucial role in maintaining the cleanliness and safety of our facilities, ensuring that our members have a positive shopping experience.


  • Rockford, Illinois, United States Grote Auto - Rockford Full time

    Job OverviewWe are looking for a skilled Service Mechanic Specialist to join our team at Grote Automotive in Rockford, IL.This role requires a high level of technical expertise and attention to detail to diagnose and repair complex automotive issues.Key Responsibilities:Diagnostics: Use advanced diagnostic equipment and technical knowledge to identify and...


  • Rockford, Illinois, United States Alsum Farms & Produce Full time

    Alsum Farms & Produce Inc. is seeking an experienced Produce Sales and Service Specialist to join our team.In this role, you will be responsible for creating an exceptional customer experience by providing excellent service and support in our retail locations.Main Responsibilities:Stock produce or other merchandise to meet customer demandSet up and maintain...


  • Rockford, Illinois, United States Midland States Bancorp, Inc. Full time

    At Midland States Bancorp, Inc., we are seeking a skilled Customer Service Representative to provide exceptional support to our customers via the telephone. This role is designed to ensure that customers receive outstanding service by answering questions, resolving problems, and processing requests related to banking services.We offer a competitive salary of...


  • Rockford, Illinois, United States Circle K Stores, Inc. Full time

    We are seeking a Customer Service Associate to provide excellent customer service and support in our retail store. The ideal candidate will have strong communication skills and be able to work effectively in a fast-paced environment.Key Responsibilities:Provide exceptional customer service and respond to customer inquiriesOperate cash register and process...


  • Rockford, Illinois, United States Circle K Full time

    Customer Service ExpertWe are seeking a skilled Customer Service Expert to provide exceptional customer service and resolve issues in a timely manner at Circle K.Main Responsibilities:Provide outstanding customer experience through effective communication and problem-solving skills.Operate a cash register with accuracy, efficiency, and attention to...