Automotive Workshop Manager

3 weeks ago


Nashua, New Hampshire, United States Lovering Auto Group Full time
Job Overview

At Lovering Volvo Cars Nashua, we're dedicated to delivering exceptional service for Volvo vehicles. As the Shop Foreman, you will be responsible for overseeing daily operations, mentoring a team of skilled technicians, ensuring high-quality service work, and diagnosing and repairing vehicles. You will work closely with our Fixed Operations Director to drive efficiency, maintain quality, and enhance customer satisfaction.

About Us
Lovering Volvo Cars Nashua is a family business that supports and invests in its people. We offer a supportive and collaborative work environment, competitive salary, performance-based incentives, and benefits including health, vision, and dental insurance, 3 weeks paid time off, and an employee matching 401K program.

Responsibilities
- Supervise and coordinate workshop activities, ensuring tasks are completed efficiently and to the highest quality standards.
- Review repair orders, providing technical guidance and support to technicians.
- Diagnose and repair vehicles, including challenging repairs.
- Train and mentor technicians, fostering a positive and productive work environment.
- Conduct regular inspections of vehicles in the shop to ensure compliance with safety and quality standards.
- Manage inventory and ordering of tools, ensuring the shop is well-stocked and organized.
- Collaborate with Service Writers and the Fixed Operations Director to develop and implement shop procedures and best practices.
- Address and resolve customer concerns or complaints related to service work.
- Maintain accurate records of work performed, including timekeeping and job documentation.

Requirements
- Proven experience as a Working Shop Foreman or similar leadership role in an automotive service environment, preferably with Volvo vehicles.
- Strong technical knowledge of automotive systems and repair techniques.
- Excellent leadership, communication, and organizational skills.
- Ability to read and interpret technical manuals and service bulletins.
- Proficient with diagnostic tools and equipment.
- ASE certification or equivalent preferred.

Salary
The estimated annual salary range for this position is $125,000 - $145,000, depending on skill and experience.

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