Retail Service Team Lead
3 weeks ago
Goodyear is a leading tire company with a strong presence in the automotive service industry. As a Service Manager, you will play a crucial role in delivering exceptional customer experiences while ensuring efficient operations within our auto service centers.
Job OverviewWe are seeking a highly motivated and experienced Service Manager to join our team at Goodyear. In this role, you will be responsible for managing the service department, scheduling associates and service appointments, and overseeing workflow to ensure timely delivery of quality work to guests.
The estimated salary for this position is $27.00 + bonus opportunities, depending on experience.
Key Responsibilities- Manage the service department effectively, ensuring seamless communication between technicians and guests.
- Drive sales growth by interacting with customers, promoting tire and service sales, and utilizing tools provided to make recommendations based on manufacturing guidelines.
- Build strong relationships with guests, ensuring their satisfaction and loyalty to Goodyear.
- Contribute to the training and development of service department associates.
- Maintain a clean and safe work environment, adhering to company safety policies and procedures.
- Minimum 1 year of previous Automotive Service management experience.
- Valid driver's license.
- Must be at least 18 years of age.
- No relocation is being offered for this position.
- Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future.
As a valued member of our team, you can expect a comprehensive benefits package, including medical plans, 401(k), certification reimbursement, and paid vacations. We invest in your growth and development through excellent training programs, providing opportunities for career advancement and professional development.
About GoodyearGoodyear is one of the world's largest tire companies, employing approximately 62,000 people globally. Our commitment to innovation and customer satisfaction drives our success. We strive to create a positive and inclusive work environment, where diversity and equality are celebrated.
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