Tire and Auto Service Manager

1 day ago


Nashua, New Hampshire, United States Goodyear Full time

At Goodyear, we're committed to excellence in every aspect of our business. As a Service Manager, you'll have the opportunity to excel in a dynamic environment, working closely with talented individuals who share our passion for delivering exceptional customer experiences.

Job Description

This role requires a high degree of autonomy, as you'll be responsible for managing the service department, scheduling associates and service appointments, and overseeing workflow to ensure timely delivery of quality work to guests. The estimated salary for this position is $27.00 + bonus opportunities, depending on experience.

Responsibilities
  1. Ensure effective communication between technicians and guests, fostering a positive and respectful work environment.
  2. Develop and implement strategies to drive sales growth, leveraging your knowledge of the automotive industry and its trends.
  3. Build and maintain strong relationships with guests, understanding their needs and preferences to deliver tailored solutions.
  4. Collaborate with other departments to ensure seamless service delivery, meeting guest expectations.
  5. Stay up-to-date with industry developments, best practices, and regulatory requirements, applying this knowledge to enhance service quality and efficiency.
Requirements
  • Minimum 1 year of previous Automotive Service management experience.
  • Valid driver's license.
  • Must be at least 18 years of age.
  • No relocation is being offered for this position.
  • Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future.
Benefits

As a valued member of our team, you can expect a comprehensive benefits package, including medical plans, 401(k), certification reimbursement, and paid vacations. We invest in your growth and development through excellent training programs, providing opportunities for career advancement and professional development.

About Goodyear

Goodyear is a global leader in the tire industry, dedicated to innovation, quality, and customer satisfaction. Our commitment to excellence extends to every aspect of our business, from product development to employee engagement.



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