Food Service Crew Member

2 weeks ago


Gardendale, Alabama, United States Chicken Salad Chick Full time

Job Overview

The Culinary Team Associate plays a vital role in delivering exceptional service to our guests while collaborating with fellow team members to foster a positive environment. This position encompasses various responsibilities across the restaurant, including Service, Food Preparation, and Guest Interaction. Comprehensive training will be provided to ensure proficiency in all assigned tasks, reflecting our commitment to excellence.

Key Responsibilities

  1. Provide every guest with an outstanding experience that leaves a lasting impression.
  2. Welcome each guest warmly upon their arrival.
  3. Assist and support team members to promote a collaborative atmosphere.
  4. Maintain a clean, safe, and organized workspace in accordance with company standards.
  5. Ensure the quality, safety, and presentation of all food products.
  6. Complete assigned duties efficiently and thoroughly.
  7. Restock work areas as needed before concluding shifts.
  8. Adhere to uniform and grooming standards consistently.
  9. Participate in scheduled team meetings and contribute ideas for improvement.
  10. Promptly report any issues to supervisors.
  11. Perform additional related tasks as directed by management.

Service Responsibilities

  1. Consistently uphold brand standards for appearance and grooming.
  2. Ensure a clean and organized service area.
  3. Support fellow team members whenever possible.
  4. Engage with guests, taking food and beverage orders while ensuring timely service.
  5. Operate the POS system accurately for all guest transactions.
  6. Handle payments responsibly and efficiently.
  7. Answer phone inquiries professionally and assist guests with their needs.
  8. Maintain cleanliness in all guest areas, including restrooms and dining spaces.

Food Preparation Responsibilities

  1. Follow brand standards for uniform and grooming at all times.
  2. Complete opening and closing checklists diligently.
  3. Refer to daily prep lists to fulfill assigned duties.
  4. Prepare a variety of food items according to established recipes and standards.
  5. Adhere to portion control and quality standards consistently.
  6. Maintain a sanitary workstation throughout the shift.
  7. Assist in closing the kitchen properly, following all protocols.
  8. Attend team meetings and provide constructive feedback.
  9. Report any equipment or food quality issues to management immediately.

Qualifications

  • Ability to thrive in a fast-paced environment.
  • Strong communication skills with both team members and guests.
  • Capability to multitask effectively.
  • Reliable attendance and punctuality.
  • Must be at least 16 years of age.

Physical Requirements

  • Ability to lift and move objects weighing up to 40 pounds.
  • Must be able to stand and move throughout the workday.
  • Willingness to perform various tasks in different areas of the restaurant.

Note: This job description outlines the general nature and level of work performed by employees in this role and is not intended to be an exhaustive list of all responsibilities and skills required.



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