Culinary Team Associate
1 week ago
Position Overview
The Culinary Team Associate plays a vital role in delivering exceptional service to our guests while collaborating with fellow team members. This position encompasses responsibilities across various areas of the restaurant, including Guest Service, Food Preparation, and Kitchen Operations. The Culinary Team Associate will undergo comprehensive training to master the skills necessary for their designated role, embodying the core values of Chicken Salad Chick.
Key Responsibilities
- Provide every guest with an outstanding experience that fosters lasting memories.
- Welcome each guest warmly upon their arrival.
- Support colleagues by assisting them whenever possible.
- Maintain a clean, safe, and organized workspace in line with Chicken Salad Chick standards.
- Ensure the quality, safety, and presentation of all food products and ingredients.
- Complete assigned tasks efficiently and in accordance with company standards.
- Restock work areas before concluding shifts.
- Adhere to uniform and grooming standards consistently.
- Participate in scheduled team meetings and contribute ideas for improvement.
- Promptly report any issues, such as equipment malfunctions or supply shortages, to management.
- Perform additional duties as assigned by supervisors.
Service Responsibilities
- Consistently uphold brand standards for appearance and grooming.
- Maintain a clean and organized service area.
- Assist fellow team members to foster a collaborative environment.
- Ensure cleanliness and sanitation standards are met.
- Greet guests, take orders, and facilitate dining room service.
- Efficiently operate the point-of-sale system for order processing.
- Handle guest transactions accurately, including cash and card payments.
- Answer phone inquiries with knowledge and professionalism.
- Interact with guests in a friendly and efficient manner.
- Restock beverage stations and maintain cleanliness in guest areas.
Kitchen Production Responsibilities
- Adhere to brand standards for uniform appearance and grooming.
- Complete opening and closing checklists diligently.
- Refer to daily prep lists to ensure all tasks are completed.
- Prepare a variety of food items, ensuring adherence to recipes and quality standards.
- Consistently follow portion sizes and cooking methods as outlined by company policies.
- Maintain a clean and sanitary workstation at all times.
- Assist in closing kitchen operations following established procedures.
- Attend team meetings and provide constructive feedback.
- Report any equipment or food quality issues to management immediately.
- Utilize standard recipe cards for all food preparations.
Qualifications
- Ability to thrive in a fast-paced environment.
- Strong communication skills with both team members and guests.
- Capability to multitask effectively.
- Reliable attendance and punctuality.
- Must be at least 16 years of age.
Physical Requirements
- Ability to lift and move objects weighing up to 40 pounds.
- Must be able to stand and move efficiently throughout the workday.
- Ability to perform tasks at various stations within the restaurant.
Note: This job description is intended to convey essential information about the nature and level of work performed by employees in this role. It is not an exhaustive list of all responsibilities, duties, and skills required for this position.
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