Patient Care Coordinator
2 weeks ago
Job Type: Full-time
Join Our Team at CPO LTD
Are you driven by a desire to positively impact the lives of others? At CPO LTD, we are more than just a premier provider of orthotic and prosthetic solutions; we are committed to enhancing mobility and improving the overall quality of life for our patients nationwide.
With a robust network of clinics across the Midwest, we deliver cutting-edge prosthetic and orthotic devices, all underpinned by our mission of care and compassion.
Position:
Patient Services Coordinator
As a Patient Services Coordinator at CPO LTD, you will play a crucial role in providing efficient, effective, and empathetic service to our patients.
Your contributions will be essential in ensuring that patients and their families enjoy a positive experience from their first interaction with us.
Key Responsibilities:
Creating Welcoming Environments:
Foster a safe and inviting atmosphere for our guests, ensuring that our clinics are organized and clean to enhance their comfort.
Offer warm and prompt greetings to patients and their families, making them feel appreciated and welcomed from the very beginning.
Building Strong Interpersonal Relationships:
Establish meaningful connections with patients, showcasing empathy, understanding, and patience throughout their care journey.
Effective Communication:
Demonstrate exceptional communication skills, both written and verbal, to facilitate clear and concise interactions with patients, colleagues, and stakeholders.
Guiding Patients:
Assist patients in navigating to the appropriate treatment areas with care and professionalism, providing support at every stage.
Administrative Expertise:
Leverage your proficiency with standard office equipment to efficiently manage tasks such as scheduling, registration, billing, and data entry.
Present and clarify enrollment and financial responsibility documents to patients with empathy and understanding.
Collect and document copies of insurance cards and identification in the Patient Management System.
Ensure signatures are obtained for compliance documents, including Supplier Standards and HIPAA requirements, while maintaining accurate records.
Additionally, undertake other tasks as necessary to fulfill job responsibilities effectively.
Commitment to Continuous Learning:
Exhibit a strong desire for personal and professional growth within our organization, embracing opportunities for development.
Coordination and Collaboration:
Collaborate closely with referral sources and internal teams to gather necessary documentation and guarantee seamless care delivery to our patients.
Providing Compassionate Support:
Ensure that patients feel supported and well-informed throughout their experience.
Physical Requirements:
Ability to lift at least 50 pounds.
Requirements:
High School Diploma or equivalent with a minimum of 3 years of relevant work experience.
Preferred knowledge of medical reimbursement and basic medical terminology.
Strong customer service and teamwork skills.
Eligibility to work in the United States.
Salary: $18 per hour
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