Business Development Representative
4 weeks ago
The Business Account Executive is responsible for selling primary and ancillary communications solutions to small and medium-sized businesses within a specified territory. Primary services include coax-delivered Internet, video, and voice. Ancillary services include custom hosting, desktop security, data backup, data storage, toll-free numbers, additional email addresses, static IPs, and more. The AE achieves sales and revenue goals through successful prospecting for new customers as well as the successful sale of bundled services to new customers.
The AE is responsible for generating all sales leads through a variety of prospecting tactics and working every lead from initial contact to sale. The AE is responsible for the development and implementation of a Territory Plan (under the instruction of the Sales Manager) which is designed to expand the customer base within their assigned territory. The AE is 100% focused on generating new Internet, voice, and video customers.
Key Responsibilities:
- Actively and consistently support all efforts to simplify and enhance the customer experience
- Place orders through order management software and work with the Account Coordinator to ensure all necessary administrative work is accurate and submitted in a timely manner
- Hand off customer service and non-sales-related client inquiries to the Customer Service department and focus on selling
- Demonstrate selling skills and product knowledge, practicing with other Account Executives regularly and staying up-to-date with sales techniques
- Maintain accurate records of all sales and prospecting activities, including sales calls, presentations, closed sales, and follow-up activities within the assigned territory
- Meet and exceed performance standards as defined by the department Standards of Performance (SOP) and the Spectrum Way Sales Model
Requirements:
- Ability to read, write, speak, and understand English
- Knowledge of communications technologies and services, with an emphasis on telephone and Internet fundamentals
- Valid driver's license with a satisfactory driving record
- Bachelor's degree in business, marketing, or a related field, or equivalent experience
Preferred Qualifications:
- Outside sales experience in a high-transaction, short-closing cycle model
- Business-to-business sales experience
- Proven sales history of meeting or exceeding targets
About Spectrum:
Spectrum is a leading provider of communications solutions, serving nearly 32 million customers in 41 states. We're committed to growing a workforce that reflects our communities and providing equal opportunities for employment and advancement.
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