Patient Services Coordinator

4 weeks ago


Portland, Oregon, United States Insight Global Full time
Job Summary

We are seeking a dedicated and customer-focused Patient Services Specialist to join our healthcare team in Portland, OR. This role will provide exceptional support to our patients and medical staff, ensuring a seamless and efficient experience.

Key Responsibilities
  • Greet patients and visitors in a professional and friendly manner, providing a warm and welcoming environment.
  • Schedule patient appointments and maintain accurate patient records, ensuring timely and efficient communication.
  • Verify insurance information and assist with billing inquiries, providing clear and concise explanations.
  • Answer phone calls and address patient inquiries promptly, demonstrating excellent communication skills.
  • Collaborate with medical staff to ensure efficient patient flow, prioritizing patient needs and satisfaction.
Requirements
  • High School Diploma or equivalent
  • Experience in a patient-facing environment, with a focus on customer service and communication.
  • Proficient computer skills, with experience in Epic EMR a plus.
What We Offer

As a valued member of our team, you will enjoy a comprehensive benefits package, including medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options. You will also have access to paid sick leave and/or other paid time off as provided by applicable law.

We are an equal opportunity/affirmative action employer, committed to creating diverse and inclusive environments where everyone can bring their full, authentic selves to work every day.



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