Housekeeping Manager

2 weeks ago


Genoa City, United States Delavan Lake Lawn Management LLC Full time
Housekeeping Manager Job Description

We are seeking a highly skilled and experienced Housekeeping Manager to lead our housekeeping team at Lake Lawn Resort in Delavan, WI.

Key Responsibilities:
  • Oversee the daily operations of the housekeeping department, ensuring exceptional service and quality of product.
  • Train and supervise staff, utilizing an ongoing training program to maintain high standards.
  • Achieve appropriate staffing levels, utilizing proper interviewing and hiring procedures.
  • Schedule staff consistent with volume of business and guest needs, within budgetary guidelines.
  • Maintain Lake Lawn Resort standards, ensuring consistency in guest service and quality of product through direct guest interaction.
  • Responsible for well-furnished and maintained guestrooms and public areas.
  • Communicate with the Executive Director of Resort Operations on a regular basis, concerning progress and operations of the department.
  • Evaluate the physical condition of rooms routinely, submitting recommendations to management for maintenance.
  • Recommend expense and capital expenditure reports to the Executive Director of Resort Operations.
  • Maintain yearly labor budgets, cost of chemicals, supplies, laundry, uniforms, and contract cleaning.
  • Coordinate daily cleaning services to guestrooms and public areas of the resort.
  • Coordinate and schedule deep cleaning projects as needed.
Requirements:
  • Minimum two (2) years experience as an Assistant Housekeeping Manager.
  • High school diploma or equivalent.

This position requires the ability to stand, use hands to finger, hands to feel, and reach with hands and arms. The employee frequently walks, climbs or balances, stoops, kneels, crouches, or crawls, and talks or hears. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

The position is indoors, with a moderate noise level. The staff member will work in a high traffic/high volume business environment, spending a majority of their time on their feet and/or at their desk.


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