Housekeeping Operations Manager

3 weeks ago


Park City, Utah, United States Marriott International Inc Full time
Job Summary

As a Housekeeping Manager at Marriott International Inc, you will be responsible for overseeing the daily operations of the housekeeping department, ensuring that all guest rooms, public spaces, and employee areas are clean and well-maintained. You will direct and work with employees to verify that all areas meet the highest standards of cleanliness and organization. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Manage and supervise housekeeping staff to ensure that all areas are clean and well-maintained.
  • Conduct regular inspections to identify areas for improvement and implement corrective action plans.
  • Develop and implement policies and procedures to ensure that all housekeeping staff are trained and equipped to meet the highest standards of cleanliness and organization.
  • Collaborate with other departments to ensure that all areas of the hotel are clean and well-maintained.
  • Monitor and control housekeeping budgets to ensure that all expenses are within budget.
  • Develop and implement strategies to improve guest satisfaction and loyalty.
  • Recruit, train, and develop housekeeping staff to ensure that they have the skills and knowledge needed to perform their jobs effectively.
  • Ensure that all housekeeping staff are aware of and comply with all hotel policies and procedures.
Requirements
  • High school diploma or equivalent required; 2 years of experience in housekeeping or a related field preferred.
  • Ability to work effectively in a fast-paced environment and to prioritize tasks and responsibilities.
  • Strong leadership and communication skills, with the ability to motivate and direct housekeeping staff.
  • Ability to analyze data and make informed decisions to improve guest satisfaction and loyalty.
  • Knowledge of housekeeping policies and procedures, as well as hotel operations and management.
What We Offer

As a Housekeeping Manager at Marriott International Inc, you will have the opportunity to work in a dynamic and fast-paced environment, with a team of dedicated professionals who are passionate about delivering exceptional guest experiences. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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