Client Support Specialist
3 weeks ago
We are looking for a Client Support Specialist to become a vital part of our team. This is a part-time role, approximately 20 hours per week, with the possibility of transitioning to full-time. In this position, you will assist clients by delivering product and service details while addressing any shipping concerns.
Your initial training will take place at our facility, followed by a flexible schedule that may allow for remote work based on your capabilities.
Working Hours: Between 9 AM and 6 PM, with no weekend shifts.
Compensation: Starting at $16 per hour, increasing to $17 after one month, and $18 after six months. Health insurance will be provided after one year of service.
Key Responsibilities:
- Responding to inquiries from dealers and customers
- Providing comprehensive information regarding our products and services
- Identifying and resolving shipping-related issues
- Maintaining accurate customer records based on interactions
- Building and updating a knowledge base of our evolving offerings
- Managing order fulfillment and shipping documentation
- Assisting with inventory management and warehouse supplies
Qualifications:
- Strong written and verbal communication skills
- Prior experience in customer service, sales, shipping, or related fields
- Proficiency in Microsoft Office applications, particularly Word and Excel
- Ability to prioritize tasks and manage multiple responsibilities
- Exhibit a positive and professional attitude
If you believe you possess the necessary skills and experience for this role, we encourage you to consider this opportunity.
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