Security Systems Technician

1 week ago

Washington, United States Securitas Electronic Security Inc Full time

Securitas Electronic Security Inc is a prominent provider of comprehensive security solutions dedicated to safeguarding and enhancing the operational efficiency of businesses across various sectors. With a workforce of over 13,000 professionals in 40 countries, we are committed to our mission of creating a safer environment and delivering exceptional client service.

Our extensive range of offerings includes video surveillance, access control, intrusion detection, fire safety systems, and integrated security services. As a leading integrator and monitoring service provider, we pride ourselves on delivering the Securitas Electronic Security Difference, ensuring the protection of our clients' personnel, customers, and assets.

We are currently in search of technically skilled individuals with a background in low voltage electronics, specifically in electronic security solutions. Our teams play a crucial role in servicing Securitas Electronic Security products at client locations. This position serves as the primary contact for all post-installation inquiries related to security systems and equipment, as well as undertaking special project tasks as required.

Key Responsibilities

  • Address trouble tickets to maintain application uptime and system performance.
  • Collaborate with team members to diagnose and resolve application-related issues.
  • Conduct preventative maintenance to enhance application availability and identify system faults.
  • Implement routine configuration changes, including user permissions and application settings.
  • Document all system modifications using a digital change control tracking system.
  • Create high-quality technical documentation that articulates both conceptual and quantitative aspects of system deployment, catering to both technical and non-technical audiences.
  • Execute pre-deployment end-to-end testing for all upgrades and significant modifications.
  • Carry out on-site installations of software upgrades and major modifications.

Minimum Qualifications

  • High School diploma or equivalent required.
  • Experience in installing and troubleshooting low voltage equipment.
  • Proficient knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms.
  • Strong familiarity with Microsoft Office applications.
  • Excellent written and verbal communication skills.
  • Understanding of network communications and IP addressing.
  • Exceptional problem-solving and analytical abilities.
  • Effective time management skills.
  • Positive attitude and strong work ethic.
  • Certifications in enterprise-grade CCTV and Access Control systems are advantageous.

Benefits Offered

  • Comprehensive training provided by the company.
  • Medical, Dental, Vision, and Life Insurance coverage.
  • 401K plan with a 60% match up to 6% of salary.
  • Paid vacation, holidays, and sick leave.
  • Educational assistance programs.
  • Outstanding opportunities for career advancement.
  • A wide array of employee discounts on travel, equipment, and more.

As a nationwide leader in security solutions, we are an equal opportunity employer committed to fostering a diverse workforce. Our core values of Integrity, Vigilance, and Helpfulness are exemplified daily by our employees in their interactions with customers and the communities we serve.

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