Customer Service Representative

2 weeks ago


Hilton Head, South Carolina, United States Marriott Full time

Job Summary

We are seeking a highly skilled and customer-focused Guest Service Associate to join our team at Marriott Vacations Worldwide. As a key member of our Front Office team, you will be responsible for delivering exceptional guest experiences and ensuring seamless interactions with our owners and guests.

Key Responsibilities

  • Process guest arrivals and departures in a timely and efficient manner
  • Provide accurate and personalized information about the resort and surrounding area
  • Assist guests with their needs and concerns, ensuring a high level of satisfaction
  • Work collaboratively with the Front Office team to achieve common goals and objectives
  • Comply with quality assurance standards and company policies

Requirements

  • Excellent customer service skills and ability to work in a fast-paced environment
  • Strong communication and interpersonal skills
  • Ability to work a flexible schedule, including evenings, weekends, and holidays
  • High school diploma or equivalent required

About Us

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.



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