Head of Clinical Operations

1 week ago


Marlborough, Massachusetts, United States Planet Pharma Full time

Position: Director of Clinical Operations

As the Director of Clinical Operations, you will oversee a dedicated team of approximately 80 clinical professionals across the United States. Your primary responsibilities will include:

  • Performance Review: Conducting comprehensive evaluations of the division's performance.
  • Workforce Optimization: Streamlining operations and implementing necessary restructuring to enhance efficiency.
  • Scalability Framework: Establishing a robust organizational structure that supports growth and scalability.
  • Training and Development: Providing essential support, training, and development opportunities for team members.
  • Leadership: Demonstrating strong leadership capabilities to guide the team effectively.
  • Pressure Management: Maintaining composure and effectiveness under pressure.
  • Goal Orientation: Setting and achieving aggressive objectives within the initial months of tenure.
  • Timesheet Accuracy: Ensuring accurate completion of timesheets to direct billables appropriately.

Candidate Requirements:

  • Preference for candidates from mid-sized to small Contract Research Organizations (CROs); candidates from large CROs are acceptable only if their experience is historical.
  • Experience in the Medical Device or Medical Technology sectors is essential.
  • Proven track record of implementing structural changes to facilitate scalability.
  • Collaboration with the Director of Project Management is a key aspect of this role.
  • Client-facing responsibilities will be part of the role, primarily to expedite processes.


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