Client Services Coordinator

4 days ago


Springfield, Illinois, United States Pregnancy Care Center Full time
About Pregnancy Care Center

Pregnancy Care Center is a Christian ministry dedicated to saving lives and strengthening families. Our mission is to offer hope and help to those facing unplanned pregnancy, with a focus on at-risk youth. We strive to create an environment where everyone can reach their full potential.

Job Summary

We are seeking a highly organized and compassionate Client Services Coordinator to join our team. This role is responsible for answering and directing phone calls, scheduling client appointments, and assisting with front-office operations. The ideal candidate will have strong communication skills, a passion for helping others, and a commitment to supporting individuals in challenging situations.

Key Responsibilities
  • Answer and direct phone calls, ensuring a positive first impression of our organization
  • Schedule client appointments and maintain accurate records
  • Assist with day-to-day administrative tasks, including data entry and file maintenance
  • Greet clients and guests, creating a welcoming environment
  • Complete required HR and professional development training
What We Offer
  • A team-centric work environment
  • Medical insurance stipend
  • Vision and dental benefits, fully paid for by PCC
  • Life and AD&D insurance, fully paid for by PCC
  • A Simple IRA Plan
  • Gym and Sam's or Costco memberships provided to all employees
  • Quarterly wellness reimbursement
  • Generous paid time off
  • Advancement opportunities
Requirements
  • A high school diploma or GED equivalent is required
  • An associate or bachelor's degree in health and human services or a business-related field is preferred
  • A minimum of two years of experience in an office setting is required
  • Proficiency in Microsoft Windows and Office is required


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