Reception Operations Supervisor
3 weeks ago
Overview:
White Lodging Services, Inc. is a premier developer and operator of a diverse range of high-quality hotels, vibrant rooftop bars, and exceptional dining establishments in some of the most desirable locations across the country.
As a key player, you will contribute to fostering an atmosphere that encourages personal growth and excellence.
Key Responsibilities:
Deliver outstanding service to guests consistently, anticipating their needs and surpassing expectations.
Manage daily operations to ensure a seamless shift, ensuring all tasks are completed as per established checklists.
Guarantee that Front Desk personnel adhere to brand standards.
Supervise and mentor Front Desk team members.
Act as the department lead in the absence of the Department Manager.
Be proficient in all roles and responsibilities within the department.
Assist in onboarding new team members and provide cross-training for existing staff in line with the Certification Program.
Carry out additional tasks as required.
Qualifications:
A friendly and engaging demeanor
A proactive and positive mindset
Flexibility and adaptability
Prior experience in hospitality is advantageous
Additional Benefits:
Comprehensive Medical, Dental, and Vision coverage from day one
Generous Vacation and Paid Time Off (PTO) with the option to roll over unused days
Paid Parental Leave
Access to wellness resources
Unlimited referral bonuses
401(k) plan with company matching
Healthcare concierge services
Opportunities for leadership development
Tuition reimbursement programs
Discounts on accommodations, dining, and various travel and entertainment options
Multiple properties in each market, providing ample career advancement opportunities
White Lodging Services, Inc. is committed to diversity and inclusion, ensuring a welcoming environment for all employees.
Location Code: 1143
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